UlikeReviews of ulike.com

I have not received my item, I got two generic emails back and never got a response. Will be contacting trading standards and the ombudsman. They have not refunded despite me waiting 3 weeks for a response. Terrible customer service. No I will not be emailing because you should have mine on the system and should send my refund. Disgusting. Will be taking this matter much further. Have been offered 60%, 65%, 70% refunds as their absolute maximum. It’s disgusting.

The instructions are clear, the cooling function is amazing, and I didn’t experience any pain or irritation. I've already recommended it to my roommate.

I’m extremely disappointed with my experience. While using the device, I heard a sudden and extremely loud pop that left my ear ringing—a moment I remember vividly. Immediately after, the device started emitting a burning smell, which raised serious safety concerns. Despite clearly reporting what happened, I’ve repeatedly been asked to troubleshoot the device in my home. This is not only inappropriate given the safety risks involved, but also unacceptable customer service. I’ve already made it clear that I do not feel safe operating or inspecting a potentially hazardous device. To add, I’ve confirmed the issue is not related to my home—this is a newer property with no electrical problems. Yet, instead of prioritizing customer safety, I’ve felt ignored and pressured to manage the situation myself. This entire experience has been frustrating and disappointing. I’m leaving this review to not only share what happened but also to point out how much the customer service process needs improvement. I hope this is taken seriously—no customer should have to feel unsafe or unheard.

I’ve already noticed a huge reduction in hair growth. It’s painless, quick, and fits into my skincare routine perfectly. Highly recommend for anyone tired of shaving every few days

My daughter got me to try her Ulike air10 device, and I was genuinely surprised by how well it worked! I used to avoid salons because of the cost and hassle, but this is so convenient to use at home.

I love my ulike air 10 hair removal device! I've seen great results and it was money well spent! Highly recommend!

great customer service

I saw some many TikTok reviews so I decided to finally purchase it. It actually works and it’s amazing to see how smooth I can truly get. I’m one of those people than shaves one day and the next day I already feel hair so to finally have this and be able to not shave anymore is amazing!