Donmez
Charged for 200USD for a UK ETA that costs £20
Normally UK ETA Cost is £20 per application and this is the amount that was shown on the screen when I applied. However the amount to approve in my banking app was 200 USD. So I cancelled the transaction and didnt approve this payment. 200 USD was still reserved in my banking app even though I cancelled the 3DS security flow. So I called my bank for guidance, and been told to collect evidences for dispute. One of the evidence is asking for a refund from the merchant. When I replied to the emails I received from UK ETA Online, and asked for a cancellation for ETA application, to my surprise they cancelled and removed the reservation from my banking account. DONT go through the same hassle I did apply directly on the official website!!!
Response from UK ETA OnlineSep 14, 2026
Dear Donmez, Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly. Kind regards, UK ETA Online Support




