Michaela S.
High service fees, not clearly visible - do not recommend!
Advertised the UK ETA fee was to be 20 GBP, but charged my credit card with 163.98 USD! The note about the service fee was not well visible and I wrongly assumed this was a government website. I did not receive any e-mail confirmation on whether the ETA was confirmed. Please re-imburse me either with the full 163.89 USD, or minus the 20 GBP if already issued.
Response from UK ETA OnlineJun 27, 2026
Dear Michaela, We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously; However, we cannot locate a record under the details provided. You might have used some other website as the details you mentioned in your review do not match with ours. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately. Kind regards, UK ETA Online Support




