Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.
UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
uketaonline.net
Website
uketaonline.net
Category
Travel Agencies
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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It’s a scam. They charge you 800% more than the real cost. It looks like the right way to apply, but it is not. They charge you 170 euros for what is supposed to cost 20 British pounds. The official source to use is reached through the GOV.UK website, where you can use the application they link to, or the online application.
Response from UK ETA OnlineAug 1, 2026
Dear Jimmy,
We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly.
Kind regards,
UK ETA Online Support
NA
najib
scam
scam! the applicant uploads so many personal details to a company the charges 145 pounds per applicant.
Response from UK ETA OnlineAug 1, 2026
Dear najib,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
however, we cannot locate a record under the details provided. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support
CM
Chiara M.
Total scam,stay away from this website
Total scam,stay away from this website. All 5 star reviews are fake
Response from UK ETA OnlineAug 1, 2026
Dear Chiara,
Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly.
Kind regards,
UK ETA Online Support
SN
Steffi N.
Abzocke bei Servicegebühr
Völlig überzogene Servicegebühr! Für 2 Personen wurden am Ende weit über 300 Euro addiert. Dies war zu keinem Zeitpunkt vorher irgendwo ersichtlich. Ich habe die Zahlung sofort abgebrochen. .. aber anderen ging es ja auch schon so, dass trotzdem abgebucht wurde. Bin mal gespannt.
Response from UK ETA OnlineAug 1, 2026
Dear Steffi,
We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns.
However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly.
Kind regards,
UK ETA Online Support
ES
Elias S.
Avoid this website!!
Avoid this website!
I expected to pay the official UK ETA fee (around £20), but was suddenly presented with a £145 “service fee” plus additional charges at the payment stage. That’s more than 7 times the official cost.
The moment I saw this, I pressed “Cancel” because I obviously did not agree to such an excessive fee. Despite cancelling, my application was still registered, I received emails claiming my payment was successful, and the full amount was eventually charged to my Visa card.
I never completed the application, never uploaded my passport or photo, and cancelled within the 24-hour cancellation period stated in their own refund policy. I contacted them immediately, sent multiple follow-up emails, and have received no response whatsoever.
Taking a customer’s money after they have cancelled, while completely ignoring all communication, is unacceptable.
Save yourself the stress and apply directly through the official UK Government website. This company adds an outrageous fee for something that costs a fraction of the price and, in my experience, cancelling the application did not stop them from taking the payment.
Response from UK ETA OnlineJul 27, 2026
Dear Elias,
Thank you for your review. We sincerely apologize for any confusion regarding the additional fee.
The fee covers our premium value-added services, including:
#Real-Time Monitoring
#Expert Application Review
#Facilitated photo submission
#Automatic Discrepancy Handling
#Faster Processing
#100% ETA Application Approval Guarantee
We can see in our system that we contacted you several times to complete your application, but we did not receive a response, so we were unable to finalize the process.
If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable.
Kind regards,
UK ETA Online Support
QL
Queen L.
Vorsicht - sehr hohe Gebühren - nicht empfehlenswert
Ich möchte andere Reisende vor meiner Erfahrung mit diesem Anbieter warnen.
Kurz vor meiner Reise fiel mir auf, dass ich noch eine UK ETA beantragen musste. Ich habe über Google nach einer Möglichkeit gesucht und bin auf diese Website gestoßen. Für mich wirkte sie zunächst wie eine offizielle Seite für die Beantragung der ETA. Erst im Nachhinein habe ich festgestellt, dass es sich um einen kostenpflichtigen Drittanbieter handelt. Was mich besonders enttäuscht hat, war die Preisgestaltung. Während des Antragsprozesses habe ich meine persönlichen Daten und Dokumente hochgeladen. Erst am Ende wurde deutlich, dass meine Kreditkarte mit insgesamt 390 USD belastet werden sollte. Hätte ich von Anfang an klar erkannt, dass ich einen Drittanbieter nutze und welche Gesamtkosten entstehen, hätte ich den Antrag dort niemals gestellt.
Nach meiner Beschwerde bot mir das Unternehmen eine Rückerstattung von 50 % an, die ich letztlich angenommen habe. Dafür bin ich zwar dankbar, dennoch halte ich den ursprünglich berechneten Betrag für völlig unverhältnismäßig.
Erst nachträglich habe ich die Bewertungen anderer Nutzer gelesen. Dabei ist mir aufgefallen, dass viele Menschen eine ähnliche Erfahrung gemacht haben und ebenfalls überrascht waren, dass es sich um einen Drittanbieter mit hohen Servicegebühren handelt. Ich hatte den Eindruck, mit dieser Erfahrung nicht allein zu sein.
Die offiziellen Vorteile, mit denen geworben wurde – beispielsweise die zweijährige Gültigkeit der ETA oder die Möglichkeit mehrerer Einreisen – sind keine besonderen Zusatzleistungen dieses Unternehmens, sondern Eigenschaften der UK ETA selbst.
Ich wünsche mir, dass bereits auf der Startseite deutlich und unübersehbar darauf hingewiesen wird, dass es sich um einen unabhängigen Drittanbieter handelt und welche zusätzlichen Servicegebühren insgesamt anfallen. Das hätte mir geholfen, eine informierte Entscheidung zu treffen.
Ich habe den Vorgang bereits der Verbraucherzentrale gemeldet, damit geprüft werden kann, ob die Preisgestaltung und die Darstellung der Website für Verbraucher ausreichend transparent sind. Ich kann jedem, der eine ähnliche Erfahrung gemacht hat, nur empfehlen, den Fall ebenfalls der Verbraucherzentrale zu melden. Je mehr Betroffene ihre Erfahrungen schildern, desto besser kann geprüft werden, ob weiterer Handlungsbedarf besteht.
Mein persönlicher Rat lautet daher: Informiert euch vor der Beantragung genau darüber, ob ihr die offizielle Regierungsseite oder einen kostenpflichtigen Drittanbieter nutzt, und prüft den Gesamtpreis sorgfältig, bevor ihr den Antrag abschließt.
Das ist meine ETA Reference ID/NO.: 2021-2607-2360-6331
Response from UK ETA OnlineJul 29, 2026
Dear Queen,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our service includes several value-added features in addition to the core ETA service, which is why an additional charge applies. We take all concerns seriously;
However, we’re unable to locate any record of an interaction or registration under the listed details. If this was a genuine experience, we would truly welcome the opportunity to make it right. Please reach out to us directly so we can assist you further.
Kind regards,
UK ETA Online Support
MB
Mika B.
I cancelled the order right after the…
I cancelled the order right after the ordering as i understood that the costs are unproportionally high compared to visa cost. The company booked the ammount anyway and ignored my cancellation. My bank returned me the money, but after the weeks the company booked once again. Achtung Betrug!
Response from UK ETA OnlineJul 27, 2026
Dear Mika,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
However, we cannot locate a record under the details provided. You might have used some other website as the details you mentioned in your review do not match with ours. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support
SC
SERGIO CANTERO E.
Esta página es una estafa
Esta página es una estafa. Se hacen pasar por la página oficial del gobierno de UK para la obtención de visado. Cobran un precio 17 veces superior al real por la gestión. Cobran el precio mediante tarjeta sin doble verificación antes de completar el proceso de compra y ni siquiera facilitan el visado. Si les presentas una reclamación, dicen que responden en 24 horas pero nunca responden.
Response from UK ETA OnlineJul 29, 2026
Dear SERGIO,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
However, we cannot locate a record under the details provided. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support