UkdreamstoreReviews of ukdreamstore.com

Wowcher and uk dream store should be avoided at all costs. I made an order and paid for speedy delivery (£8.99) so the bag I ordered was supposed to arrive within 5 working days. It’s now 3 weeks on and I’m still waiting for delivery. The tracking information I was sent did not update until this morning it’s been stuck at “on its way” for 3 weeks. You can’t call wowcher they don’t have a number only WhatsApp. I’m pretty certain it’s a robot replying to you. They don’t care about your order and just repeatedly tell you to wait. Horrendous customer service. They tell you to email uk dream store but that is a waste of time, they send you a standard message basically lying about where the parcel is and to wait. If you ask for a refund they completely ignore you. Just don’t bother it’s clearly a scam or a really bad company, clearly from China, their website says it all really the state of it. Avoid!!!!

I ordered a smart watch band. This was supposed to be waterproof and have a swimming app. Took 3 weeks to come. The plastic piece that goes over the forks had snaped which made it difficult to charge then the prongs broke off. So not only can't I use it. Wowcher have not replied to my emails.

Bought through Wowcher. No product delivered. Tracking stopped about 2.5 weeks ago and communication as now stopped with Wowcher/uk dream store and Evri. DO DONT PURCHASE

I had got a voucher from Wowcher and it lead me to this monstrosity of a company, do not ever use UKdrramstore or Wowcher again. Purchased the product tracking all good u til it stopped updating and was stuck with Evri has your parcel and it sat there for two weeks, I contacted via email no joy , I tried to contact Evri which in turn was also disastrous may I add - sitting here three weeks later - no response from anyone and out the money for the product . Absolute disgrace the three of them -dreamstore,Wowcher and Evri . Them places should be closed down taking peoples hard earned money and not delivering the products . UN dreamstore you should be closed down. Emailed several times to get some crap writtten back to me, I have ask for refunds several times and nothing .

I ordered a pair of vans canvas, and I received every tracking update. It’s been a month now, and I haven’t received anything. If I enter my postcode, it says it’s invalid.

Had some trouble, but bag finally arrived. I'm shocked. Just exercise caution if buying physical items from Wowcher, Groupon, etc.

Seem like a dodgy company - ordered through Groupon who I finally got a hold of but issue not currently resolved. Received email notification using clearly a fake Evri account as they were calling them Hermes (which they’ve not been known as in years), lied about delivery and had zero proof of delivery available. Only dispatch email I received was from Groupon whereas anywhere else I order from that use Evri I get a separate email from Evri with delivery updates which I did not receive this time. Don't trust Ukdreamstore or even Groupon now as they clearly don’t vet the companies they use very thoroughly. AVOID

Terrible company did not receive my order wish I would have read the reviews first would never purchase anything from them or Wowcher as they should not be dealing with companies like these be warned