UkdreamstoreReviews of ukdreamstore.com

This company should be renamed to " UKNIGHTMAREstore". Wowcher say item delivered, Evri say item delivered, when I try to trace my still missing order, I am unable to as my Postcode is not the one that this bunch of Cowboys used !!!!

I don't think I have ever made a purchase from such a bad organisation. I bought the product on Living social website. I tried to track an order placed on the 18th August it is now the 27th August. I finally found a Whatsapp address which I tried to use only to be told to download the app. I also needed to know whether I was dealing with Wowcher or some other trader. As I did not get a confirmation email regarding my order, I do not have any information. I only found out who I am dealing with via my activity page on PayPal I can find no information regarding delivery of my purchase or order number, although the transaction has gone through my PayPal account. Judging from my experience, this must be a very dodgy company Abandon hope all ye who enter here

I ordered a memory foam cervical pillow and Paid £7.99 for speedy delivery, pillow had not arrived after 1 week. I contacted customer support and received an automated e mail apologising but telling me parcel was on the way. Two weeks later still nothing received. Same automated email after contacting customer support. After 5 emails and 20 days the package arrived the pillow is absolutely RUBBISH. DO NOT BUY FROM THIS SITE ..... Contact is totally remote and same automated wording, there is no one to respond to a refund request. Absolute terrible service.

Never got goods ordered. Wowcher useless. Turns out no contact information on dream store website and no company information which is a legal requirement. Trading standards notified.

I ordered a jewellery set. It took 8 working days to be updated about its delivery status. I’ve been home for the date and time of expected delivery. No-one came and I got a message says it has been delivered. No proof/pic of delivery for me to find the package. Nor did anyone actually come to my door to ring or knock. Nothing. I’m an idiot for not looking at the reviews first and trusting them. This is clearly a scam. Website is shite too. I should have known. DON’T FALL FOR THEIR TRAP.

Purchased a bag through Wowcher from this company and item was faulty. This was returned as per instruction and the receipt and proof was given. At no time was indicated that they do not want the product back. Now they refuse to pay the return cost and keep passing me to Wowcher. with the same boring sentence Wowcher have been excellent with the initial returns, (great customer service as always). ukdreamstore are a nightmare and according to all the return items out they are responsible for my return costs. I am appalled at their customer service or lack of, I certainly will not be purchasing from them again and neither will my friends as we cannot trust that they will be a positive experience

Goods not received. Ordered a shaver through Groupon, been waiting 7 days to be told that my package has been delivered. Most definitely hasn't been delivered and ring doorbell can prove noone came to the door at the time they stated it was delivered. Wish I'd of read the other reviews before buying from them.

I bought an item using Wowcher, it was around a month until it arrived, WOWCHER refused to help, they blocked me from their Facebook page, because due to the lack of response from them on WhatsApp Instagram Facebook, once I started to do a deeper dive into their company I found out that UKDREAMSTORE is actually a liquidated company according to GOV website. The fact that Wowcher literally blocked me is hilarious