U.K.ABROADReviews of ukabroad.net

As overseas British Citizens living in New Zealand and time to renew our British Passports not a clue how to go about it but fortunately when we applied to renew the passports via UK Passports our consultant was Robyn and we really appreciated her professionalism in assisting us ( being Seniors) things have changed since our last Passports but Robyn guided us and made what was possibly a bit stressful for us much easier so big thanks to Robyn.The Couriers pick up the old passports documents etc and about two weeks later our new Passports arrived then quickly followed by the old passports and documents by courier to our address.We would certainly recommend UK Abroad

The passport company was fast.. helpful.. and friendly.. making it a good customer experience.. at a time when I needed it

so reassuring to have email contact with a real person and regular updates at each stage. I had to reapply for a new passport in the middle of a house move but everything went through smoothly and much faster than anticipated. Thank you again, Hanel and team!

I feel the handling of renewing my passport was,though rather complicated,efficient,and comparatively fast. The courier used for delivery of both documents however didn’t meet to my approval ? At no point was I asked for a signature on receiving the delivery. The documents were left in an outdoor postbox! However I am now ready to travel,thanks to you R.R.

Assistance was prompt, efficient and guidelines easy to follow. The contact was pleasant and courteous.

The company got in contact swiftly and professionally, with email, whose content was clear and easy to understand about what steps and other things you would have to do. There was an agent assigned to assist you (mine was Saretha, so if you get her then you are in safe hands) who explained clearly anything that might come across as confusing. The agent arranged for a courier to pick up my old passport, cleared my application swiftly and my new passport appeared back at my house in record time. The service is well worth every cent or penny or whatever currency you will use.

Excellent service. The only problem was DHL but that could be because of where I live. Brannan was very good and and helped throughout the process. Highly recommend

The service from Robyn was fast and very efficient. Instructions were clear and easy to follow. Every Communication was answered quickly. Everything was explained in detail and easy to follow. It was like dealing with a friend.