Raymond..glasgow
Buying a Vtoman Power Station in the UK experience.
I would have given 5 stars but when i received my Unit it had a noisy fan which meant e-mails and a Video of the issue having to be sent to Vtoman Customer Care, And to be honest they were great, they sent me a returns label and had a replacement Unit sent out promptly. Of which seems to be running sweet. This is my fourth solar power station i also have a Swarey 500, An Allpowers Max Pro and an Anker and so far if I'm being honest i think i prefer the Vtoman. I will do a hands on review at a later date. Anyhow if thinking of purchasing a very well priced hi spec power station i would honestly look no further than Vtoman. Have a great off grid day folks 😉
Response from uk.vtomanOct 29, 2024
Dear Customer. Thank you for choosing Vtoman Power Stations and sharing your purchase experience. We are glad that the customer service's as well as the exchange program was able to satisfy you. We always strive to provide our customers with efficient and friendly service to ensure that every user has the best experience possible. We take your feedback regarding the fan noise issue very seriously. We will communicate your feedback to our technical team to continuously improve the quality of our products. Thank you for your support and we are confident that Vtoman will provide you with a reliable energy solution thanks to its high specification and cost effectiveness. If you have any other questions or suggestions, please feel free to contact us and we will be happy to assist you. Have a nice day! Best regards, Vivi