Bob Burwood Klencon Services L.
Seems like a flaw
At first glance. I liked this unit. The problem is that it seems to switch it self off even though it is well charged. My Bluetti Units do not do this. If I switch them on it stays on until I switch it off or it runs out of power. This make the unit unreliable. It appears that there needs to be a constant draw to keep it on. This is what makes it unreliable
Response from uk.vtomanMar 12, 2025
Dear Customer: Greetings! Thank you very much for your comment and feedback. The phenomenon you mentioned is not a device malfunction, but the device has a built-in intelligent power saving mode. When the device detects a low load, it will automatically enter this mode in order to avoid unnecessary power loss, which is also designed to maximize the efficiency of battery usage and extend the battery life. We will continue to optimize our product settings to find the perfect balance between power saving and ease of use. Thank you again for your understanding and support, if you have any questions during the operation process, or still have problems after trying, please feel free to contact us, our customer service team will be happy to serve you. Best regards, Vivi Vivi