Uk TolunaReviews of uk.toluna.com

Although I had only joined a few weeks ago, I was getting frustrated at how many surveys were suddenly terminated several minutes in. Yes, you might need a different profile, but why not ask those questions first? Then there was a survey for Lotto, where you had to watch adverts, and give your opinions, then watch the ad again and explain in detail you opinion. After about ten minutes of this, yes, you've guessed it, "we are looking for a different profile." So I complained to Customer Service. Result? I get kicked out, my account is terminated "as you requested" (I didn't) and I can kiss my 50,000 points goodbye.

Really crappy, 90% of surveys says ‘We are sorry’ so doesn’t even let you start never mind complete

You have to really work at this to earn actual gift card's. You can earn the gift card's if you take part in every survey all day every day. That's even if your accepted. You hardly get accepted. Great layout and concept though if your the right person they need to fill out the survey's

One of the lowest paying of all the survey sites that I'm a member of. To get enough points for £35 paypal it takes many months because points for surveys are so pitifully small. To make things even worse they raised the points needed for £35 and your points are only valid for 16 months! I know of no other site that actually deletes your points after a certain time has passed, except 'Your Views', a toluna subsidiary unsurprisingly. The funny (or sad) thing is they even admit to you about their low point rewards and say to join their browser/phone monitor for 15k extra points a month. I joined their 'consumer insight' over a month ago just to see if I would get the points but have not received anything. Payment redemptions are sluggish too. Overall I wouldn't recommend.

pas de bonnes retribution pour les enquetes . message d'erreur en final et donc aucun point attribués . en ce moment de gros problemes pour faire valoir un bon de 25 euros chez La redoute! le site de La redoute me dit qu'il ne travaille pas avec Toluna! et j'ai contacté Toluna avec leur bouton de contact! 6 jours et toujours aucune reponse! pas serieux! mieux vaut aller voir la concurence

Started with the survey site in April this year & it was amazing to begin with. I would do multiple surveys a day & be cashing in every month & receiving vouchers within 2 weeks. This all changed at the end of July. I ordered an Amazon voucher, waited 8 weeks to then see my points credited back & the voucher cancelled on my account. When emailing the helpdesk I received very generic message apologising for this & assuring me that if I placed a new order it would be completed in a timely manner. I was a little hesitant but I did place further order, in fact it was £60 worth. Almost 7 weeks later I received an email stating my retailers vouchers had gone out of stock & my points were credited back again. I emailed the helpdesk to ask about this & again received a very generic message assuring me that if i place a new order it would be completed in a 'timely manner' I did & over 4 weeks later I'm still no closer to receiving my £60 of rewards. I've emailed the helpdesk to advise how long I have waited for my rewards, the last one being issued 25th July 2017 however they say they have passed my feedback over but rewards are issued in batches & they can't go into the system to find my reward manually. Terrible service when I spend time doing surveys in the very little time I have as a stay at home Mum. I was using rewards to help with the cost of Christmas but this won't be the case now!

Every time I try to claim a reward...never get them.. they say "returned" when they have NEVER been sent! Am now on voucher 3...which I do not believe I will ever receive. DO NOT WASTE YOUR TIME! If I could give ZERO stars I would!

When I first started on the site, I could get an Amazon voucher every month or so. This year it has been taking weeks and week from claiming vouchers to then be told they are 'not available' and being cancelled. Lots of people deeply upset as different rewards no longer available so seem that they will not be sent before Christmas. Extremely poor lack of engage from the staff, if you email them to chase a payment , al you get is a stick answer. Seems the level of integrity of the site has declined badly in the past months. In all honesty, I am not sure it is worth anyone wasting their time and joining now.