uDroppyReviews of udroppy.com

Mi sono appena iscritto (account hobby) e, quando sono andato a fare il collegamento con il neo-creato negozio Shopify, quest'ultima piattaforma mi ha risposto che quest'app (uDroppy) non è "installabile" nella loro piattaforma. Ecco il messaggio completo: " This app is no longer available on Shopify and can’t be installed. You may be able to find similar apps in the Shopify App Store." Ma la cosa più problematica è che l'unica via d'aiuto che si può ricevere con il mio account "Hobby" è la pagina dell'help center (help . udroppy . com / en /) che, però, risulta Not Found. Vorrei dargli credito, anche perché molte recensioni sono buone, ma non trovo via d'uscita. Ho tolto ancora un'altra stella perché sono riuscito ad aprire una chat, dove c'è scritto che il loro tempo di risposta medio è di "alcuni minuti", mentre invece dopo 40 minuti circa non solo non hanno risposto (neanche per email), ma non hanno neanche letto i miei messaggi.

I do not recommend doing business with this company. My experience with this company when I am building an A+ brand and I expect superb communication and service along the way is: I had an appointment with the person that represents uDroppy i.e. Eugenio Reggiani, I got a bunch of automated emails, the last one before the meeting was a video of him in a suit explaining me about this ''important'' video call, when I was waiting for him, he didn't even send me a link to get in the video call. Contacted him 30 minutes later, and got a response that he forgot it and wanted to reschedule the meeting where up I answered simply NO, today we planned to have the meeting, and today we will have the meeting! I am looking to many fulfillment centers, and we are on a tight schedule. So, eventually I received the link, he got on the video call, looking like he just got out of bed in his hoodie (comparing it to that BS video where he sits like a big boss in a suit explaining how ''important'' this call is, and we should have pen and paper to take notes of the meeting.). All OK, I received almost all the info. that we needed, he told me he was going to send me some info. after the call, again that also, we didn't receive. Then I contacted uDroppy's support, with some basic questions about fee's and warehouse locations to move our stock too. They pasted me a bunch of articles, not able to give me a straight answer and asked me to make an appointment with this uDroppy representative Eugenio Reggiani, to which I said no, thank you, we already have a very bad experience with him. After 1 day, I still was fighting to get me the basic answers to my questions, so we decided to move on and skip this company. Who can trust their business to a company like this if its representatives are already missing appointments, sending documents, not able to give simple basic info. I suggest for you entrepreneurs to find a decent fulfillment service other than this, and if they are already missing appointments, missing sending info. and documents, not able to give answers on simple questions, you got all the red flags to move on! I have found me now a very good fulfillment center that meets up with the consumer standards of today, i.e. order today, receive tomorrow. With superb communication, software and customer service. Because as you successful entrepreneurs know: if you want, you get! You just have to keep on looking and look good! Good luck! uDroppy? uNotty!

Servizio pessimo, assistenza inesistente. Call di 10 minuti tirate via frettolose che non portano da nessuna parte. Quando hai un problema nessuno si muove per aiutarti a risolverlo ma devo fare tutto da solo… davvero lo sconsiglio al massimo! Tanti soldi buttati al vento

There seems to be no transparency regarding when you will be charged for a subscription. I made an account to check out the website and deleted it again after a few hours since it wasn't for me, but I was still charged for one month subscription. I contacted support and was told that I cancelled my subscription too late. I cancelled at 4:37pm but was charged 4:35pm...

At first they are all nice to lured you in. Once you subscribe to the premium service with the option to source product they make you wait in order to get as much money from you monthly subscription as possible. Waited over a month for them to source one product. This product however could have not been sourced because of the high price. At this point they offered me a few different alternatives. Once I agreed on the item to source and the price that was on the file the product was added to the catalog. On the catalog though the product stated a price which was about $4 more expensive than the price I had agree for the sourcing. Once I pointed that out I have been asked to wait for the sourcing team to sort the price out. After one week and multiple messages from me I recived a new excel file with the new prices of the product that they have already sourced . Prices that ware even higher than the one on the catalogue which was already wrong. Very bad experience. When you ask for a refund they tell you that they provided a great service so they can be refund me. Overall it took them 1 and half moths to source a product with a price which cannot be considered affordable. While I had to pay 2 month of subscription. Worsts experience ever. STAY AWAY FROM UDROPPY.

Gentile assistenza Udroppy, sono un vostro cliente. Vorrei avere alcuni chiarimenti: Perché nonostante siano trascorsi oltre 18 giorni dall'ordine che hanno fatto i miei clienti gli articoli risultano ancora non spedito o con la dicitura "informazioni di spedizione ricevute" Perché durante all'assistenza pre registrazione ho chiesto le vostre tempistiche e mi è stato assicurato che gli articoli sarebbero giunti a destinazione entro 12 giorni? (Ho le registrazioni delle conversazioni di queste affermazioni) Perché nel vostro "marketing" assicurate che in qualsiasi caso TUTTI gli articoli vengono consegnati se ho un ordine al quale non è nemmeno stato fornito il tracciamento? Come mai ho migrato i codici SKU delle fotocamere in un portale chiamato CJ dropshipping e NONOSTANTE IL CORONAVIRUS tutti gli ordini sono arrivati entro 15 giorni? Inoltre perché mi fate pagare ben 120 euro al mese per questo tipo di servizio dove non ho praticamente nemmeno un un'assistente serio e che risolvere i problemi? Desidero avere una risposta chiara e che gli ordini vengano correttamente spediti ai clienti perché siamo noi e la nostra assistenza che alla fine dei conti perdiamo soldi emettendo rimborsi a clienti insoddisfatti grazie al vostro servizio. Inoltre vogliate scusarmi per la trasparenza di queste parole.. vuole essere l'esperienza di un vostro cliente..