uCertifyuCertify offers courses, test prep, simulator, and virtual labs to prepare for Microsoft, Oracle, Cisco, CompTIA, CIW, Adobe, PMI, ISC2, Linux, and many more certification exams. These prep-kits come with the comprehensive study guide.
uCertify (ucertify.com) has 72 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingEducation Services · San Francisco, California
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Education Services · Arcata, California
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Education Services · Fremont, California
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Education Services · Irvine, California
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72 approved reviews, newest moderated first
Craig S.
Siddhant was great! He quickly resolved my issue and aided my forward progress and my learning experience.
Response from uCertifyFeb 13, 2025
Hello Craig, We appreciate your feedback and will continue to work hard to provide exceptional service to all our customers. Regards, uCertify
Michael M.
Fantastic customer service by, Shashi Rao. He was very knowledgeable and patient in helping me resolve the problem I was having with my account.
Response from uCertifyFeb 12, 2025
Hello Michael, Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our services. Regards, uCertify
Marcus S.
The agent was responsive and handled my issue professional. There was no wait time.
Response from uCertifyFeb 12, 2025
Hello Marcus, Thank you for your valuable feedback. Regards, uCertify
Michael
The gentleman Sidd was very helpful and Patient and understanding. he was able to help me solve my problem in a very timely manner and was very kind.
Response from uCertifyFeb 11, 2025
Hello Michael, Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our services. We strive to provide our customers with the best possible experience, and it is rewarding to know that we met your expectations. Regards, uCertify
Carolyn
We have always received fantastic, prompt, and helpful service from our rep Deepak Kushwaha in every interaction. He is very considerate of our students and always responds right away to any questions or concerns we may have. Customer support at uCertify is among the very best. The certification resources we use have also been high quality and students who have utilized the training from uCertify courses have all passed their industry certifications. I appreciate all the hard work from everyone at uCertify to help our students be successful in IT!
Response from uCertifyFeb 11, 2025
Hello Carolyn, We are thrilled to hear that you had such a positive experience with our services. We strive to provide with the best possible experience, and it is rewarding to know that we met your expectations. We are also happy to hear that you found our team, particularly Deepak Kushwaha, to be helpful and supportive. We appreciate your feedback and will continue to work hard to provide exceptional service. Regards, uCertify
Brett
The labs have a 50% chance of saying I did not complete the objective even when I follow the entire process it illustrates step by step. The "ai tutor" is zero help and provides absolutely nothing to the experience. When contacting the customer service team I only get the same number of limited responses and it feels like those are ai generated responses and they only tell me to email them when I call to try and get better service. It feels like there is no options for help. Help from real people would be really nice.
Response from uCertifyFeb 11, 2025
Hello Brett, Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience and frustration you've experienced regarding the course. At uCertify, student satisfaction is our utmost priority, so we would definitely assist you further regarding the concern. We would request you to share the best time to speak over the phone at [email protected] along with your registered email address, and our team will get in touch with you and will assist you further. Regards, uCertify
Cristina A.
Siddhant Mehta in the chat was way more efficient than creating a ticket, I waited a while for the ticket, but my problem was fixed very quickly this way.
Response from uCertifyFeb 12, 2025
Hello Cristina, Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our services. Regards, uCertify
Anas Mohammed J.
Sidd was very helpful, give this young man a Raise guys!
Response from uCertifyFeb 12, 2025
Hello Anas, We truly appreciate your kind words and feedback. It's wonderful to hear that Sidd was able to assist you. Regards, uCertify