uBreakiFixReviews of ubreakifix.com

I dropped off the 2 mini computers to do a data transfer. Over 2 days later, they had not touched it. Their ad states that most jobs are completed the same day. Don't Lie to Your Customers.

Told me they don't know how to remove the back cover of Lenovo Legion laptop. Monaca, PA

Avoid this place at all costs, specially the location by Willowbrook mall In Wayne nj. Terrible customer service unreliable and misleading. scam

This place was such a disappointment. We went in to see if they could help with a black laptop screen. The guy immediately reported that we needed a new screen and that it would take more than a week to fix. My son walked out to call his dad to ask what we should do and the guy behind the counter told us that if we leave the store we will not be welcomed back. Such a shame since they helped us in the past.

Was told they do PS3 Drive repairs. Took them 2 months and me contacting them to reveal that they further broke and shorted the drive. They refuse to say sorry or acknowledge how they damaged the console further. They lie and say they were going to call 2 days ago as well. STAY AWAY if you want to repair anything of value, they do not know professional repair.

This has been one of the most frustrating customer service experiences I’ve ever had. My interactions with Tory and Ethan were especially disappointing. I genuinely felt they intentionally gave me incorrect information, which caused me to waste my time and walk away with absolutely nothing resolved. Their dismissive, unprofessional attitude showed no respect for my time, money, or concerns. As a consumer, you expect honesty and basic professionalism, neither of which I received from them. Because of this experience, I’ve decided to cancel my Asurion plan through AT&T and take my business elsewhere. There are insurance companies out there that actually value their customers. Worth Ave Group, for example, covers a wide range of devices and offers straightforward service without the hassle of dealing with unprofessional employees like Tory and Ethan. Consumers have options, and I’m choosing one that treats people with respect.

I went in for battery and back glass replacement. The techs didn’t properly seal the phone and within a day moisture built up inside. They refused to fix it and said I would have to buy a new phone even though they didn’t seal the phone to Apple standards because “it’s not possible to seal it like factory” I didn’t even realize but after looking at my phone they didn’t even put the 2 Penelope screws back into the phone. I bet this missed a bunch of other stuff

I brought my Bose Amp in for repair because they didn’t fix it the first time and I can’t live without my music. The day it was supposed to be fixed I guess I wasn’t paying attention to the time and I walked in the store 5 minutes to 10 am. I stood in the store looking at the products on the wall when the manager came in through the front door with trash can that he just emptied. He immediately told me to get out and that I was trespassing? He was visibly upset like I broke into the store and he caught me red handed. I left and came back an hour later and he had my Bose amp wrapped up with 50 layers of heavy duty Saran Wrap telling me to take my business elsewhere because I’m not welcome and to never come back again because I was trespassed. Look if you don’t want people to walk into your “public store” then maybe you should lock your doors when you dump your trash. That guy was very rude and has no idea what he is talking about plus he cut parts off my amps motherboard and didn’t even fix it. I’m pissed cause all the staff there are really cool guys who do great work but that manager is a joke ! Who should have apologized that he left the door unlocked and he was caught off guard instead he made it worse by trespassing me permanently!