I had my brother take my ps4 up there he told me on Sunday they will get back to him I thought they would fix it but they didn't and then he said they tried to charge him so they lied to me when I called up there they said they fixed playstations I'm so disappointed in them and this is my first experience with them to
LS
Lanae S.
RIP OFF COMPANY
This company has several complaints and lawsuits against them, they need to be held accountable. Don't take any of your items here to be fixed, they will rip you off and then do nothing at all to fix it they broke and stole my items. Check the BBB, they are not accredited and have horrible reviews
CH
Collin H.
"Fixed" my surface tablet
"Fixed" my surface tablet, but then the touch didn't work. Turns out they stopped fixing them RIGHT after i got it replaced. Figures. I've only had bad and difficult experiences with this place. Total scam
DK
dky
ubrekifix is not the place you want to…
ubrekifix is not the place you want to take your phone to get repairs done. It will end up with more problems than solutions. My s22 ultra was supposed to get a screen replacement since it was shattered. They completely messed up the selfie camera lens and were not willing to fix what they damaged. They wanted to charge me to repair what they messed up. After complaining they called me back to repair it but then there's a huge black spot on the screen that keeps getting bigger each day. I will definitely have to get a new phone now. Just know that these "technicians" don't know what they are doing.
MP
Michael P.
I went in for an M.2 SSD upgrade
I went in for an M.2 SSD upgrade and provided the SSD myself. Being a lightweight in computer building myself I was not confident in my ability and this is the first time I ever used a service like a computer repair company and it will definitely be my last.
They literally only installed the SSD physically and didn't even check it to make sure it worked or anything lol. As I'm typing this I'm doing everything right now to find a way to format this new M.2 SSD going in my bios, going through my computer management etc.
For all I know they could of let me install an incompatible SSD lmao. Let me get this out of the way by also saying when you meet them in person they live for the thrill of telling you all about their monthly subscription service which I will admit it does sound good at first. However I can see how the operation works, they will do the bare minimum on a simple upgrade request or a "tune up" as they call it with their corporate slang, and not fully do the task being asked.
They could very well change a lightbulb with a broken one and not even turn it on and just walk away thinking they fixed it lol.
I tried to get in contact with them about it and was pretty much told "hey sorry man we tried to get you to get that $20 a month subscription so it's gonna be another $50". Then was pretty much told to learn how to do it myself lol.
From my experience today it's not a place of passion. I absolutely felt belittled a little bit like I was dumb or something after I called back. But to be honest I only feel dumb for putting my trust in a shop like this ngl. Do yourself a favor and take your electronics somewhere else. I wouldn't trust these guys to repair an Xbox Controller lol.
UPDATE: They actually "installed" my M.2 SSD in the wrong slot. What a waste of a college education for their "technicians" lol.
uBreakiFix? More like fix me a 6 piece nugget meal with a large fry at McDonalds because that's where their "computer technicians" belong lmao.
LL
Louis L.
uBreakiFix Stole my laptop
I saw that they are listed as a hp repair center on the hp website and so I brought my damaged hp spectre x360 with a few days of warranty left to them for repair. However, they said they are not a repair center and charged me. Even worse, I waited for months just to found out that my device was stolen by someone breaking into their shop, then the guy on phone said that they will get me a new one. Yet, after a month or so, I still didn't get an update, so I went there. Then they took out two completely broken hp laptops that's not even the right model for me to choose one. THIS IS RIDICULOUS!!!! Also, they can't provide any prove of the existence of the "thieve". I strongly suspect that UBREAKIFIX STOLE MY LAPTOP!!! The worst part is, ALL MY IMPORTANT DATA IS GONE. I am sure that my PCIe was totally working.
RB
Rosan B.
Angry
Back in October 17,2022, I communicated with the owner of the Dalhousie St. (Ottawa Ontario) location requesting that my charge port on my cell phone be fixed. I was told it could be done, I could buy a no name port it may or may not last or an actual LG port at a larger cost will last 2 yrs. I sent a deposit for the LG part... here's what went on....
I wrote....So I spoke with my husband and we both agree that the $149.00 for the actual LG port is better option;
As I said though my Daughter is in the hospital right now, and between the Chemotherapy, radiation and palliative care appointments I'm sitting vigile at her bedside so it's a matter of trying to figure out a good time to drop off the phone - we're looking to sooner than later
He wrote
I will order the part now and update you when it arrives. At that point in time we can schedule the repair to be done AS QUICK AS POSISBLE. If you wouldn't mind please send in a deposit via etransfer of 35$ We can order the part as soon as the deposit arrives.
I requested a quote
He wrote
No worries. It's $149.99, includes labor. Taxes are extra. I sent the deposit and was told Part is ordered. Should arrive for tomorrow or the day after.
I messaged Oct 21,
as I hadn't heard anything after sending the deposit, I received and asked if the part arrived?
He wrote
Hi, yes it has. We are ready to do the repair for you tomorrow.
I answered
What time slots are available for day Monday or Tuesday?
He answered
Please don't even worry about the repair. Come in whenever you want. Doesn't matter. You pick and choose.
I went down, was told he was unable to fix my phone as he's in a meeting as someone was trying to buy out his company could I come back? I felt bad and said of course.
I went back Nov 15,22...my Daughter had lost her torturous battle to Cancer the week before. I waited over an hour and half, they said they fixed it, but my phone had no data? I said that was impossible as I literally just used it in the waiting room. They decided that the part was defective and they'd have to order a new one.
I touched base Nov 30, Dec 03 and Dec 04, asking if my part came in yet...
Finally December 22, I wrote Good evening, I've been patient and have waited a very long time since October 17th to get my phone fixed, can I please just get a refund
He wrote
Hi Ofcourse. We are closed for the next little while.
Please send me your email address and we will refund you immediately. Sorry about that, this fell through the cracks.
I did....so far no refund!!!
PG
Peter G.
RIP OFF!!!
RIP OFF!!!! I brought my kids iPad there for a new glass screen. Almost two weeks and $180 it was done.
1st off they said the fingerprint would no longer work?
2nd they said I should buy another screen protector for it.
I ordered a glass screen protector and when I was opening the iPad from home button the entire screen spidered in my hand and broke!!! When I called them to get addressed I asked what hardness glass they were using and if to Apple spec and was not given any reason to believe otherwise they use the cheapest lowest grade replacement glass. If you have an Apple product please don’t use this place do yourself a favor and go to an Apple Store. I break u fix is a fraud, a sham, rip off artists. You would have to be a complete idiot to use them after reading this review.