UblinsReviews of ublins.com

Response from UblinsJun 17, 2025

Dear Kimberly, Thank you for posting this review and bringing this issue to our attention. Concerning this issue, could you please email some photos of the glasses to our customer service department([email protected])for checking first? Once locate the issue, we will know how to do next. We'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you. We are also willing to remake the new glasses and reship to you, at our cost. Looking forward to hearing from you and resolving this matter promptly.

Response from UblinsJun 12, 2025

Dear Nichole, Thank you for posting this review and bringing this issue to our attention. If there is any issue about the product, please feel free to email our customer service department([email protected]). We will get back to you in the shortest possible time. Concerning this issue, could you please email some photos of the glasses to our customer service department([email protected])for checking first? Once locate the issue, we will know how to do next. Please don’t worry, we'll always offer high-quality service to our customers and we will do our best to resolve the issue to your satisfaction. Looking forward to hearing from you and resolving this matter promptly.

Response from UblinsJun 11, 2025

Dear Stacy, Thank you for posting this review. 1.But in the emails, you said that you have received the eyeglasses and gave us some feedback about your glasses. 2.You mentioned that you couldn’t see clearly with the glasses, could you please tell us which pair has the issue? Because there are two pairs of glasses in your order, and one pair the lenses you selected were non-prescription clear lenses. As soon as we received your feedback, we emailed back to you immediately to learn more about the issue, then we will know how to do next. However, we haven’t received your reply. Please don’t worry, we'll always offer high-quality service to our customers and we will do our best to resolve the issue to your satisfaction. Looking forward to hearing from you and resolving this matter promptly.