TX Auto Group HoustonReviews of txautogroup.com

they awesome people they honest with you right away that's I rather for them to be upfront with you. Joe and yaz are awesome sales man they make it happend for you and tell you everything you need . anybody reading this need to Come over here and get a car here they get your one right away .appreciated for the help I was doubting a lot but they make me feel more comfortable like home and got my car thanks yaz and my brother Joe awesome salesperson this is the type of salesperson every dealership needs.

I bought my car from out of state and Yaz and Joe were helping throughout the entire process. Definitely recommend 100%.

I will never recommend this company. I drove 2 hours to collect the car. I was assured I would find nothing wrong wrong the car. Apun arriving, there were afew dents ect and wripped car seats but they discounted the price as I could dix these things. There after once I arrived home.i realized the car hadn't been serviced and wheel alignment was completely out. Again- somehting i eas assured was done before collection.I was able to get this fixed. And yes they covered the fees, but since then iv had the car for 4 months and iv had never ending issues. I tried to contact the sales lady to which hannelĥ justs my calls and texts. Shamefull!!!!!

I purchased a range rover four months ago from Texas Auto Group. When I initially inquired about the vehicle, I was told it had been an accident, and at this point had hesitations about purchasing. I was, however, told by Al that the vehicle has been thoroughly inspected, completely repaired and in his exact words was like brand new. I explained that if they were able to offer a quality warranty, that would proceed with the purchase. The vehicle was over priced, even for a vehicle that had not been in an accident, but I did really like the vehicle and in fairness, it was extremely clean and nice. Four months into having the vehicle I had to take it in for repairs. At this time I was given a bill of $11,000, of which my warranty only covered $4000. The mechanic stated that these were definitely not new damages, and it appeared that these were repairs not made when the car had been in an accident. I spoke with the warranty company, who directed me to contact the car lot, as the particular damages were considered, wear and tear. They also agreed that there was no way that this damage could have been done within the four months that I had the vehicle. I called and spoke with Diego, who identified himself as a customer service manager. After several days, he informed me that there was nothing that they could do and that I needed to file this under my warranty. I explained to him that the damages were not covered, and that I was told by the warranty company that the car lot was the one liable for the damages, as these were repairs, not made initially, as I had been told. I explain to him how Al had specifically told me that the car was “ like brand new” and have been completely repaired. His response was, well I didn’t sell you the car. I can’t think of a more unprofessional response that a customer service manager could have. To take advantage of customers and blatantly lie in this way, and then to pass the buck to someone else, rather than making things right, was absolutely disgusting business practices to me. Diego was extremely rude and began to talk over me when I asked to speak with a supervisor. He refused to transfer me and told me that I would need to call back. I have called back twice now and left messages and have yet to get a call back, this was several days ago

It’s a great experience purchased from Yaz and he did the best car deal for me.

Run to this dealership and meet Ms Yaazz, he is the best sales person you will ever seen. Respectful, funny and super nice.

A wonderful experience and I felt the wonderful dealings with the sellers. I advise everyone. Short of time. Ask about Yaz. I got everything I hoped for with him. Thank you.

Excellent customer service provided by JAZ