TX Auto Group Houston Reviews | Read Customer Reviews of txautogroup.com

TX Auto Group Houston Reviews | Read Customer Reviews of txautogroup.com

TX Auto Group Houston reviews

34 approved reviews, newest moderated first

Vernon Curtis S.
Jun 25, 2026
The truck I bought had been crashed…
The truck I bought had been crashed BAD! They refunded my $$ 100% and stood behind what they sold! NO drama No BS! Thank you! Doc.
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Consumer
Apr 14, 2026
BUYER BEWARE
BUYER BEWARE: 30-Day Delivery, 10-Minute Breakdown, 3-Year Nightmare I paid $70,000 for this Aston Martin from TX Auto in Houston, TX. It was represented as inspected and in proper working condition. Delivery took over 30 days instead of the promised 3. Within minutes of receiving the car, it broke down and would not restart after I stopped for fuel. TX Auto took it back, returned it, and said it was fixed. It was not. Nearly 3 years later, the car still does not run, and I have had to hire attorneys and pursue legal action to try to get a resolution. No one should spend $70,000 and end up with a car that failed within minutes of delivery. This was my experience with TX Auto. Buyer beware.
Response from TX Auto Group HoustonApr 17, 2026
We appreciate you sharing your experience, and we want to be transparent with anyone reading this. When this concern was brought to our attention, we acted quickly — we retrieved the vehicle, sent it directly to an authorized Aston Martin dealership for service, and covered the cost of repairs. We also offered a full return and refund, which was declined. It is also worth noting that nearly three years have passed since the original transaction and the service was completed — a timeline that introduces many variables outside of any dealership’s control or responsibility. We are confident in the steps we took and stand fully behind the efforts we made to resolve this early on. Our team remains available to anyone with questions about their experience.
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Mike B.
Jan 12, 2026
I bought a truck from TAG sight unseen…
I bought a truck from TAG sight unseen as I was an out of state buyer. Truck was finally received, had issues, I contacted TAG about these issues. Their review went from a 1 to a 3 and back to a 1 because they never followed up and left me with the repairs.
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Justin M.
Nov 13, 2025
Very great car buying experience…
Very great car buying experience salesman’s Alex Hernandez made buying my new corvette very easy and fast couldn’t be happier with the overall experience
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shirin H.
Oct 24, 2025
I had such a great experience with this…
I had such a great experience with this dealership! Everyone was super friendly, professional, and helpful throughout the whole process. The car was exactly what I was looking for and everything went smoothly from start to finish. Huge thanks to Mr. Greg for going above and beyond to help me out — he made the experience so easy and enjoyable! Definitely recommend this place to anyone looking for a trustworthy dealership and great customer service.
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Shantel F.
Jul 24, 2025
Israel T.
Israel T.. Izzy @ TX Auto Group I was completely impressed with his professionalism and customer service.He was in contact from beginning to end. I highly recommend doing business with him . TY Izzy I’ll for sure be back to business with you all the way from Louisiana !!!!! 🫶🏽
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Jared A.
Jun 25, 2025
Avoid this dealership at all costs
Avoid this dealership at all costs. They sold me a truck that needed a new engine and didn't let me know as I was buying it. Test drive went fine but once I got it home, this truck started to fall apart immediately. Brought it to my mechanic and his comments were this engine has been worked on before based off the new parts in it. Come to find out TX Auto Group bought this truck with a broken and sold it to me saying it was in great working condition. Turns out they must have bandaid'd it enough to get it sold and then ghosted me. Won't answer my calls, won't answer emails...just gone. I'm having to file a lawsuit against them so that I can possibly recover the $15,000 it costs to replace the engine. I'm not well off so this is gonna set my family back quite a bit and we are gonna have to find a way to make ends meet. Don't let this dealership do to you what the did to me.
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Jochen P.
Jun 9, 2025
Bad car bought
Bought a rustfee MGB, if Car arrived lot of Rust in Trunk hood, no Keys for doors, Never will buy a car there. So Not buy there, it Not serious
Response from TX Auto Group HoustonApr 14, 2026
Hi Jochen, thank you for taking the time to leave a review. After looking into this, we were unable to locate your name in our system, and we want to be transparent — we do not sell vehicles outside of the United States and we see you're located in Germany. At TX Auto Group Houston, every vehicle undergoes a thorough 150-point inspection before it leaves our lot. We hold ourselves to a high standard of transparency, and it is not in our practice to sell a vehicle with undisclosed rust or without keys — particularly on wholesale vehicles sold as-is, where all known conditions are clearly communicated upfront. We take our reputation seriously and are confident this review does not reflect an experience with our dealership, especially since you do not reside in the US. If you believe there has been a misunderstanding, we welcome you to contact us directly so we can address your concerns. We are happy to help.
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