Louis P.
BEWARE!!!! THEY SCAM PEOPLE OUT OF THEIR ITEMS
I would give negative stars if I could. I sent them an email with pictures of my item in current condition before entering into a purchase agreement with them. I wasn't sure if they would buy it because the tape was a little worn.They said that they would buy it with a slight price adjustment. I was ok with that. I entered into a purchase agreement with them for $75 and sent it. I figured they would pay $50 due to the wear. When they received it they sent pictures back showing my item was opened which they did on purpose and they offered me nothing after stating that they would buy it. I personally wrapped and packed the item in the box. It was packed properly as I have done shipping and receiving for many years. So I know they opened it. Their policy is they don't return anything. This is why I contacted beforehand. We went back and forth through many emails. I have them to prove what I am stating in this review. They ripped me off and they know it! Then they state my item will be donated! Nice, they rip me off and get a tax deduction for the full value of my item for their business. They don't tell you that. They are so heartless that they wouldn't even make a tax-deductible donation to my GoFundMe page to help with my kidney transplant and medical bills. The reason I was selling my unused item in the first place. They respond to every negative review and hide behind their company policies. They will do that to my review. I have also filed a complaint with the Better Business Bureau about this company. ***************UPDATE*************** As of 3/2/24. They still haven't responded to the Better Business Bureau complaint I filed: BBB.ORG, Complaint ID # 21336952 These Two Moms women are spineless worms!!!!! If you operate such an honest business than answer the BBB complaint and work out a settlement with me!!!!! **************UPDATE**************** 3/7/24-My response to them on the BBB.ORG website: Here are the pictures that I sent twice which you confirmed getting before entering into the agreement (they were attached in this response). You conveniently omitted them in your response. You can clearly see the boxes condition. I was completely honest with your company about everything. So please show some credibility and stop denying that you couldn't see boxes condition. It is crystal clear. That is why you omitted them in your response. It completely corroborates my entire complaint against your company. You knew the condition beforehand. You then proceeded to deceive me by opening the box to make it look like it got damaged in shipment. So you don't have any argument to that fact. So please settle for $50 and end this All you had to do is say that you didn't want to buy my item and that would have ended it. I never would have sent it. But you didn't.
Response from Two Moms Buy Test StripsMar 4, 2024
Luis, you asked if we could purchase your item, and you said “the tape is worn”. So you already knew something was wrong with your product. Additionally, the tape you were referring to was not tape, but was the clear adhesive disc that seals the package! On our website, we emphasise that we only buy products that are sealed. You did send us a picture of your item, but we could not tell from the photo that the clear seal had been sliced. It is the customers responsibility to read what the requirements are for the products they send in. Our employee that answered this email attempted to explain to you that we did buy that particular product, but she encouraged you to view the discrepancy photos to familiarize yourself with damaged items that we could not purchase. That was your responsibility to do so. We cannot inspect a customers package from a photo.