Carrie V.
This is HORRIBLE MUSH!
This is HORRIBLE! It's everything you hate about protein bars (chalky, processed taste) turned into repackaged mush, increased in price from a bar, and then arrives warm. They must know there is a problem because even their website states: "Twisted Dough has a NO return, NO money back guarantee policy. This is a STRICT policy and you authorizing payment through our portal will say YOU alone are approving to try this product. Twisted Dough will not accept returns and issue refunds due to a change of mind or not liking the flavor/texture of the product."
Response from twisteddough.shopAug 25, 2026
Hi Carrie! Thanks for the feedback here. The no refund or return policy is becuase you are buying a food perishable product. This is standard across food companies to have this policy. Do you go to a Walmart, buy food and not like it and try to return say an opened ice cream or chip bag? I would hope you don't. However, as a company we put the company first and if you just emailed customer service first, we would be happy to work with you to find you a flavor you might enjoy. Fully understand maybe you had a poor first experience but if you ever want to try some other flavors you can always reach out to us at [email protected]


