Twenty20Reviews of twenty20.com

Trying to get an answer to a simple question from their customer service team is pretty much impossible. In the end I gave up and quit.

Took $99 and denied refund, according to their "refund policy" even though the credit used was during trial period. Misleading sales tactic. Been forced to have a year membership, and their "token gesture" was to ensure the one image I downloaded during the free trial was valid for a year, not just a month. They manipulated this. I did not think I'd be charged for a year at once. When a monthly cost is shown in large numerals it is not clear. This type of practice should be banned. When I subscribe to established magazine titles or respectable publications and you cancel, you get back what you don't need/want and the payment required is clear. I may consider changing this review if they decide to refund me.