TWC HOLIDAYSReviews of twcholidays.net

On April 11, 2026 I cancelled a Dubai trip within TWC Holidays required cancellation time period. TWC Holidays acknowledges my deposit was refundable but it is now 5 months later, September 15 2026 and still no refund.

I booked a trip through my travel agent Lewis expedition whom booked through TWC... I paid for the trip to MOROCCO was supposed to go in Feb 2024. TWC canceled the trip to Morocco in January 2024 saying because of earthquake... My travel agent started asking for the refund. They would give us the run around. Saying they were waiting on hotels to give the money back. I emailed them in March 2024 telling them who I was. Asking when they would refund us. They would say a date and the date would come and go. To date OCT 1st 2024 they still haven't refunded our money. I was going with 2 other people. We all still haven't been refunded. They now won't answer our emails or refund our money. We are out a couple thousand dollars that they have kept. Don't book through this company they are dishonest and won't give your money back. They canceled on us and we still haven't got our money back...

Sam and his entire staff are first class. We felt 100% safe and will encourage all Americans yo visit and experience what the future will become. Never ending activities, adventures, and amazing food. TWC Holidays made sure we experienced it all. I am excited to work with Sam and his five star DMC!

Yesterday after posting my review about TWC Holidays, TWC Holidays emailed me and against the Federal Trade Commission regulations, told me that in order to process my refund, I needed to take down my review!!! And I still do not have my money! Here is the email text: Hi laura your refund is in the process please remove the review from trust pilot in order for us to deposit the refund back to you XXX accounting dep UPDATE: TWC complained to Trust Pilot that my review contained “harmful or illegal content. More specifically, that my review was “flagged as being defamatory”. An investigation was conducted by the Trustpilot Content Integrity team who requested I provide evidence of my experience. I provided it and my review was restored. TWC holidays finally deposited my refund in two installments. The first was on May 30, for nearly 1/2 the owed money (162 days /23 weeks and 1 day after my original request) and the balance on 6/13 (176 days /25 weeks and 1 day). They continue to request that I take down my reviews and have accused me of “destroying” their business.

We recently completed the 6 day UAE Highlights tour. Everything about the tour exceeded our expectations. The itinerary, accommodations and the travel experience were first rate. Our tour guide, Ejaz , was so knowledgeable, informative and well organized. He kept us updated about the schedule and activities for each day, provided a fantastic picnic lunch spread for each day, and was a wealth of knowledge regarding each area that we visited, as well as the history of the people. We learned so much from him! We would definitely recommend TWC Holidays and hope to use them again in the future.

This was our first TWC Holidays tour and it exceeded our expectations. Our accommodations in Morocco were all first class and our tour manager, Samir , was exceptional. His knowledge of the Moroccan history and culture really enriched our tour.

Family trip to Dubai Nice Trip, everything was perfect. All our queries were promptly resolved and we had comfortable experience. They helped us in creating the itinerary according to us.

Booked with TWC Holidays previously and always had a positive experience. This time They were helping me to book my honeymoon and They were incredibly helpful! Would definitely recommend. 10/10!