TVGReviews of tvg.com

TVG customer service used to be great! Fanduel gets involved now customer service SUCKS! So many Negative Reviews. Everybody is saying the same negative things about them - i have had so many bad experiences with there customer service, i know exactly what all these people are talking about! they disabled my account because i made a complaint about them. their Supervisors need to Grow Up and stop acting like little immature kids.

TVG aka FanDuel, is nothing but a group of air head shills for the race tracks and for TVG. All they ever do is push their pick 3s, 4x, 5, and pick 6s down your throat every chance they get. They practically never win their bets and the only sure way to win with TVG is by booking their bets or tossing out their selections completely. When the mute button was invented, they had TVG in mind. I don't know how many people I know who watch TVG for the races and don't ever turn up the volume. When I emailed them and asked that they put their return on investment for all the selections they make, they declined knowing it would be an insult to their television hosts. Just treat this network as mindless shills pushing a product that they know very little about and want the viewers to follow their lead and lose all their money as they do.

Only showing runners at post! I love harness runners and they don’t show it at nearly often

I have been a customer for over 20 years now and have, until the past 3 months, been extremely satisfied. In my 20+ years I have wagered over $900,000 and I am a VIP member. But lately I have had a few major problems (from worst to even worse). First, the TVG app has been horrible lately not showing proper races at proper times, etc. Second, I am a very early riser and often wager on South African racing for which TVG has always offered Pick4 & Pick6 at $0.10 intervals. For the last 8 days now they have not offered wagering on that even though other sites like Xpressbet are offering it. And finally the worst, and probably criminal act. On January 1 I was doing my normal wagering on South African racing and TVG website (and app) were listing the incorrect horses for wrong races. For instance, they were showing horses for race 10 under race 5. And this happened multiple times throughout that days race card. I have the photos to prove it and they are still listing the errors on the race results. WORST OF ALL - They actually accepted wagers on those races!!!! Any attorneys out there - doesn't that constitute FRAUD BY DECEPTION???? I have an account rep that has tried to be helpful in these matters but she can only take it so far.

TVG and FanDuel are the worst locked my accounts. TVG locked by me to take break. I was a vip customer. They treat you like garbage and their customer service is non existent. I also have a personal agent that works with me his name is Justin Horowitz. Can’t help me so I am not betting now so he treats me like yesterdays garbage. To think I use to love TVG

I’m on TVG and the turf paradise 3rd race on1-19-23 has not paid into my account and it’s been over an hour. Went to live chat and was #7 in line and its now been 40 minutes and I’m 2nd in line. No live phone service due to Covid the message said But Covid is over so that’s outdated. The only way to resolve issues is with live chat which is slow and non responsive. TVG was great but Fanduel has serious customer servixe issues service issues to resolve if they’re serious about improving TVG customer service.

Absolute Garbage. They make an error and when I complain they kick me off their site…? I literally put over $100,000 in past ten years and they have the nerve. Any lawyer actions I can Take???

Answering the phone