TVGReviews of tvg.com

This company is the absolute worst. They easily take your money, but when you have a problem, its extremely difficult to speak with a live person. They give you some AI generated bull, do not solve the problem, send you an AI generated email saying case closed please give us a review. I patiently went through this cycle 3x before I exploded in my third response. What did they do? They disabled my account. Instead of trying to satisfy a customer they disabled me. You know what I did? I closed my account. Im a little guy. They dont give a rats ass about little guys. If I could give them zero I would.

BC races blocked today. Customer Service totally lame.

I havnt words.

They suddenly tried to use an old bank account number. It has been closed for 15 years. They lost all my updated account information. Phone number and address were all from many years ago. They accused me of trying to pull something over on them. I did not touch my account information or change anything. This is concerning! What happened to all my information? Were they maybe hacked??? I am using a different betting platform and would suggest people stay away from TVG/Fanduel.

Do not listen to their racing picks. I believe they mislead you on purpose. Horrible picks None of the horses even try.

I've been a consistent client for years, but now that I need help because of a simple address change, all I get is gibberish. I've agreed with their requirements three times, but there has been no improvement. I have decided to move my money elsewhere to "Plutonium Investment" which provides a better passive income option and is also profit-oriented with their service.

Placed a "missing bet" for $50 across the board to win, place and show. Ticked total $150. The bet appeared in my "Bets" showing with a potential win of up to $1161. This bet then disappeared from the "Bets" after the race. The balance on the account was $306 prior to placing the missing bet. After the “missing bet” was submitted the balance was $156. About 10 minutes later, the "missing bet" ticket of $150 was placed back into the account and the balance went back to $306. The "missing bet" was a winning bet. Per the “active bets” the approximate payout would have been $1161 if the horse took first place of which it did in fact take first place. The winning bet disappeared and the original bet ticket of $150 was refunded to the account balance. Account holders son spoke with a rep. there twice about the situation and was told twice the key account manager would have to call him back regarding the situation. Account holders son was present and witnessed the race that resulted in the “missing bet”. The key account manager never called. The situation is very similar to a review left on Trustpilot left on June 6th 2023. TVG only has an average review of 2.6 stars out of 5 on TrustPilot. Bottom line is you can win a race with a big payout and you are taking the chance TVG will not honor the payout and instead simply reimburse your original bet ticket. Buyer beware!

I contact the bet +on July the 3rd letting them know my app wasn't working I unplugged my Samsung tv rebooted my internet when clicking on the app it was blank page bet + email me to let me know they receive the email on July the 3rd on July the 5th at 2:50 a.m. bet + email me and said turn the tv off hold the power button down for five to eight seconds I did everything necessary trying to uninstall and restall the app it would not allow me to do this that's when I realize bet+ only email me because my bill was due on July the 5th not one representative tried to resolve the issue I had to cancel the service it was about the 9.99 they didn't care if I could watch bet + or not very bad customer service and disrespectful to customer's 👎👎👎👎👎