James M.
Terrible customer service
Terrible customer service. You have ruined tvg!

Watch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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James M.
Terrible customer service. You have ruined tvg!
Marcus
The bar/cafe person is very rude on Train 903 today. He was not willing to answer my simple question about the filling in a sandwich. Instead he said “what does it look like?” In a harsh tone. I left without buying anything. It was not a good experience and I shall not be using this service again. Being polite is very easy!!
Nic
Where did the V75, V64,V4 and so on... Swedish Harness racing bets are all gone, only left with exactas and trifectas!?!?!
gary B.
Horribly slow on processing withdrawal. Terrible customer service. Would recommend finding a different online horse racing operator
hafiz hasnain S.
Company of Fraud and liers At the beginning I told them I need visa if staff they give me price We start Then they say sorry it’s for investor cost You have to pay more. I have to because no options because Al ready pay half Now I get to know from another person I have to pay every visa qota free for each visa on the renewal of license And no one inform me I just check and then they confirm Don’t trust TVG They are big scammers
Customer
TVG is horrible on big race days, the technical failures are awful. The only thing that works immediately is that they can function quickly for a deposit - figures. Go to a competitor, todays delays and failures are simply AWFUL!!
Mark R.
All the responses I've read from TVG management are lies. They have no customer service, the chat's bots are awful , a bunch of drunk people just bombarding you with useless links. Tomorrow I'm going to report them to better business bureau and FTC. Believe the bad reviews and not the positive reviews being written by employee's at TVG. Final note, go with Twin Spires, and Draft Kings - reliable , professional and you can speak to a representative over the phone. TVG is trash !!!!!!
Richard M.
NO PHONE # to resolve any issues. Takes forever for an email reply.