customer
You know why u got one star crooks
You know why u got one star crooks

Watch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
You know why u got one star crooks
Derek
My family uses TVG without issue however signing up has been a nightmare for me. They've requested photos of my ID, of my face, copies of my lease, voter registration cards, you name it... and during all this back and forth they have the audacity to argue with me about whether my name is on my own lease? Do I need to FaceTime them a tour of my apartment? Incredible. I have yet to even open my account still. UPDATE: Even though I supplied the documents requested, I was denied supposedly because my lease ends in the future. I told the agent on the phone that I was moving when my lease ended... in the future.. but they didn't like that answer. When you sign up I suppose my advice is to know where you will be living in the future. ALSO, I suggest not sending your voter registration when they request it because it shows your political affiliation and after I sent mine they called me to speak to me, then denied me. I can't help but wonder is they are possibly discriminating against me because of my political affiliations. Can't be sure, but it sure is an odd coincidence.
Response from TVGDec 29, 2020
Hi Derek, We are required by federal law to verify you are a legal resident of a wagering state and of a legal age to wager. You may have failed the initial verification for various reasons, such as a recent move, name change, or typos in your attempt to sign up. If we are unable to initially verify your identity we can verify you manually by having you send in a copy of your state issued ID and a picture of you holding the ID, or certain proof of residence documents, such as a copies of bills or a lease where you live. In order for us to accept those proof of residence documents however, you must be listed on them. We are not able to bypass federal guidelines for verification. We apologize for the inconvenience. Update: A representative reached out to you by phone to assist you with verifying your account. Unfortunately since you stated in that call that you are no longer living at the location that the lease is for we cannot accept it as proof of residence. Once you have an updated ID or other proof of residence for your new address we will be happy to open your account.
Dennis
Oh wow, how do they suck! 4/5 tries when logging in results in utter nonsense and a demand to contact customer service...which is conveniently not available! I have a hundred wagers with these clowns but whenever it has been a few weeks, "your account is disabled please contact customer support" which is not available. BYE. Stick with DRF. "
Carlo
If I could give 0 I would watch out, cause I won and they let me bet so I won again and I want to collect my money and they started asking for all these but my account was open for a month it was fine until I won my money is still on and I sent I'd and everything now they make new stuff up I NEVER BET AGAIN AND NOW IM OUT MONEY AND I WON!!!
Mark
It’s annoying that money moved into my TVG account is immediately available for betting, but is NOT immediately available to be moved out of my TVG account - you keep the money for 5 business days for exactly what reason?
Response from TVGNov 4, 2020
Mark, You may be referring to eCheck, which does take a few days to clear. If you are looking for a faster withdrawal method please check out the link below as we have many different options, some of which take 24 hours or less. If you have requested a withdrawal and it has taken longer than listed here please contact us by clicking the "message us" icon in the upper right corner of the page. https://support.tvg.com/hc/en-us/articles/360005313674-Withdrawal-Options
John
Tvg is probably the worst horse racing site on the market today. None of their “handicappers” are consistently good over time and have no accountability on their picks. Would recommend this site to an enemy I would want to see lose money.
Response from TVGNov 4, 2020
John, I'm sorry to hear you are unhappy with our expert picks and will pass on your feedback. You may be interested in our Free Past Performance program, the details of which you can find below. https://www.tvg.com/handicapping/free-pp
Oscar
first i have to deposit hundred dollars tduring the week monday to wed. then i deposite many times and i paid 5$ 6,7,8 9 times, about 30 to 50$ just to deposit money, kind aBLOOD SUCKER
Response from TVGOct 31, 2020
TVG currently offers many different deposit options, some of which are fee free. We also often offer fee free deposit promotions for debit and credit cards on specific days. Please see the links below for a description of all deposit options as well as our current promotions, and I apologize for any confusion. https://support.tvg.com/hc/en-us/articles/360005311834-Deposit-Options www.tvg.com/promos
Robert
Why do you have tvg and tvg 2 but the same tracks on both channels and having no deal with Nyra is simple causing your fan/player to go search for it on another channel is unacceptable. The response you provided assumes that I own an Apple TV, roku or fire stick which I do not. Along with ignoring the question of not having Nyra.
Response from TVGOct 31, 2020
Robert, thank you for your review. Many cable and satellite TV providers offer either TVG or TVG2, not both, Because of this the same content is often shown on both channels so it can be seen by the most viewers. Since you are an existing customer I would like to suggest that you check out our Watch TVG app, available on Apple TVs, Roku, Amazon Fire TVs and Amazon Fire Stick. As a current 4NJBets customer you have free access to all races we have available on our television channels, as well as live streaming on all races available on our website. Please see the link below for more details. https://support.tvg.com/hc/en-us/categories/360002854374-Watch-TVG