customer
Signed up on a referral that said I…
Signed up on a referral that said I would get $200. And I didn’t.
Response from TVGMay 7, 2021
Hi Michael, I'm sorry for any misunderstanding. The offer you signed up for is the $200 Risk Free Bet. Your first single horse win (or win portion of a win/place or win/place/show) wager will be refunded back to your account (up to $200 in total bet cost) if it loses. As you won your first single horse win wager you were not due a payout from TVG. You may have misunderstood the promotion so I'm happy to offer you a 2nd Risk Free Bet, up to $200. This offer will be valid only on the next win wager you place on a single horse. Please email us at [email protected] once your wager has settled as this 2nd chance offer will require manual payout. Thank you, Deborah




