TVGReviews of tvg.com

Response from TVGJul 23, 2021

Your comments regarding the broadcast have been forwarded to the show. If in the future you would like to contact the broadcast directly, you may do so by sending your comments to [email protected]. Due to the high volume of emails received at [email protected], not all comments and questions can be addressed on the air.

Response from TVGJul 22, 2021

Sorry to hear you ran into an issue getting your full signup bonus. eCheck is a preferred method because it has no fees associated for customers, and we find it to be easier for customers to use overall. Because there are protections in place on eCheck for first time accounts without any history with us, we waive any TVG Fees on other funding methods for the first deposit made on an account so you should have been able to use any of the other methods without issues. If you have any trouble we suggest reaching out to our customer service and they absolutely should be able to assist you. If you need please reach out to customer service at the golden 'message us' button in the top right of our support site https://support.tvg.com/

Response from TVGJun 30, 2021

Thanks for the review Jake, Unfortunately we are unable to hold onto your funds indefinitely, so we do start charging $2 inactivity fees each month after 6 months of non use. You can avoid these fees by withdrawing your funds when taking a break, or placing at least one wager (for as little as 10¢) every 6 months. This is listed in our terms and conditions, but I apologize for any confusion. I have a representative from our customer operations team reaching out to see what we can do to assist you with this and withdrawal issue. Thank you.

Response from TVGJun 6, 2021

Adrian, We're sorry to hear there was some confusion in your activity on your account. I do see it looks like there was a scheduled callback and we were able to speak with you and clear things up in regards to your wager history and payouts. If you have any further issues please feel free to reach out to us and we will assist as best we can. Thanks for your time -TVG

Response from TVGJun 3, 2021

Thanks for reaching out, Your comments and questions regarding the broadcast have been forwarded to the show. If in the future you would like to contact the broadcast directly, you may do so by sending your comments to [email protected]. Due to the high volume of emails received at [email protected], not all comments and questions can be addressed on the air.

Response from TVGMay 25, 2021

Thanks for reaching out Lawrence, Due to the pandemic our main call center is closed, but we still have representatives working from home that can give you a call if you need assistance. Please go to Support.TVG.com and click 'Message Us' at the top of the page to reach a rep and request a call back. I apologize for the inconvenience.

Response from TVGMay 10, 2021

Thanks for the feedback, We're sorry to hear about your issue making a withdrawal. We reached out to you at the number on file but were unable to get a hold of you, so we have emailed you asking about the issue you are having, so we can help you more directly there. If you have any questions please feel free to email [email protected] and we can assist you.

Response from TVGMay 7, 2021

Thank you for your review, I apologize that you are unhappy with the recent change to the broadcast format. I assure you we do take these comments seriously and I have forwarded your feedback to the broadcast team. Thank you, Deborah