KP
IMPOSSIBLE TO CANCEL
IMPOSSIBLE TO CANCEL. HAD TO CANCEL MY CREDIT CARD BECAUSE THEY REFUSED TO CANCEL THE SUBSCRIPTION. DO NOT GIVE YOUTUBE TV YOUR CC INFO.
Youtube is listed under Media & Information.
Youtube (tv.youtube.com) has 205 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing205 approved reviews, newest moderated first
KP
IMPOSSIBLE TO CANCEL. HAD TO CANCEL MY CREDIT CARD BECAUSE THEY REFUSED TO CANCEL THE SUBSCRIPTION. DO NOT GIVE YOUTUBE TV YOUR CC INFO.
LARRY W B.
Despite cancelling 20 days into a 30 day trial, youtube charged $79.01 to my bank card. Instead of being able to call & discuss the issue, you tube offers no meaning- ful help or support that works. Numerous dead ends & loops that take you nowhere. I tried for hours just to send an email, start a chat or request a callback, to no avail. I was considering a move from cable to you tube, but after my experience, My advice is choose ANYTHING BUT you tube tv!!
Jon C.
Have had nothing but positive service with this streaming service. Works very well
JC
Just looking at the ratings for YouTube. Glad I did. When you see that there is zero response to their reviews it says a whole lot about the company itself.
William
Terrible, impossible to use, everything lags!
Humaira Pervaiz H.
This is good site I have great experience
Peter G.
Love the streaming service but account billing is horrible. My husband and I thought we signed up with family sharing and instead we had two accounts (based on our email). We were double billed for the same tv address for over a year and they will only refund three months. That is ROBBERY. We feel so taken advantaged of.
Sean
Do not trust this company. I will preface this review by saying I had already paid for Sunday football ticket that I will not get for the next three weeks. Last week I had massive fraud issues with my bank and had to shut down my accounts. Of course all of the debit cards were closed at that time. I am immediately ordered new debit cards with my new accounts. Because my debit cards had not been delivered to my home, I had no way to update the payment information with YouTube TV. The minute this became due they shut off my account. No Sunday football, which I already paid for. I tried calling and asking for Grace on the payment until my cards arrived. They absolutely refused. on top of it it is December 23, I am a single dad, and all of our Christmas shows were recorded on the application. So my kids have no TV and definitely not the recorded Christmas shows that we watch traditionally. Keep in mind, I contacted all of my other creditors and everybody was understanding of the situation. Stay far away from this company. DIRECTV has Internet TV options as well.