YoutubeReviews of tv.youtube.com

Not enough choices of live TV, and if they get rid of fox news channel no more you turn on my TV.

So disappointing! Youtubetv was the best at one point, and now I hate myself for keeping it. The product itself is good, their business practices and customer service are terrible. I tried to change my payment method to a different card which they would not accept. Okay fine, but then they charge the card they don't accept. Trying to contact them for anything is a disaster and takes half the day. Ugh! I hate change but it is clearly inevitable.

NFL Ticket is a joke, expensive and you can’t watch all games in nfl ticket they block them even though it’s not on local tv. Never had this issue in 3 years buying it.

Many Channels including NFL Network which Direct TV Stream charges more for. That’s the positive. The negative? They keep raising their prices without telling the customer. You just see it when you check your bank statement. Oh yeah they want to take money out of your account so they require automatic payments like most TV services. In reality all these TV providers are crooks. Some worse than the others. These guys are somewhere in the middle, for now.

Customer service is the worst. They wanted me to add and app. I wouldn't do it just wanted to make my payment took me 45 minutes on the phone and the guy hung up on me for being rude. Don't care it shouldn't be that hard to make a payment

YouTube TV after charging me for another 30 days of service locked my access. Every channel says "Content Not Available". When I called them they said they suspended my account for suspicious activity. I pay for unlimited TVs in my home but none can receive TV, not on my phone or computer either since they have locked my account. They said they would have to investigate the issue and I will be without the service I am paying for for 2 weeks! Last I checked it is unlawful to charge for an unreceived service! If this is the way their company operates I dont believe anyone would want to do business with them. I know they can easily push a button and my TV would work again, but they refuse to.

If there was an option to give a negative star review, I would give a -10. Worst customer service I have ever experienced. Condescending, try to get me to send $499 via Apple Pay, stating it was a dummy account. Let’s say for the sake of argument that that’s a legit thing. With technology and banking systems the way they are why would I need to do that?? The customer service agent hung up on me after I said absolutely not and stated that it was a specific code to verify my bank account, not an amount coming out of my account. I checked with two people who said that was a legitimate customer service number too.

We have used youtube tv for over a year now. The cost has increased, and Zen moments have increased to a point that it has become a driver to leave the product. They need to consider the customer.