Youtube is listed under Media & Information.
Youtube (tv.youtube.com) has 205 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing205 approved reviews, newest moderated first
Paul M.
A couple of years ago, we switched to Google TV, and right away, we were getting double-billed on our credit card. Despite hours of trying to recover our $800 in over-billing, I was only able to recover $200, and that was through the credit card company. In essence, YouTube TV has no customer service and ended up just pocketing the remaining $600 themselves.
Brielle G.
YouTube TV had to refund me my money because they allow one of their members to set up a account steal my banking information and use it to purchase Services and it took me almost 3 months to get my money back and I will be seeking legal action against them for allowing that fraud to happen. I feel like they should’ve gave me more than just my money back because of the hassle this caused me as well as causing my bank account to go to overdraft. They did not verify the name on the bank card to match the name on the account.
First time C.
You have the shoddiest interface software of all the streaming services. It's can't hold a fully defined image and most of the time it's not sharp and without focus and definition. I can disconnect and then reconnect and sometimes it's clear for a few minutes than it turns to garbage all over again. And your software design/navigation is sophmoric!
Clay A.
Do not waste your money on this app!! I spent over $250 for the Sunday Ticket and they hardly ever let you watch it. They make it to where you can't find it and when you do get to watch it,they black out the games you want to see. DON'T WASTE YOUR MONEY!!
Kaas
I wasted nearly 2 hours trying to redeem the $20 Disney credit while they were in negotiations. Why don't they just knock $20 off everyone's bill who has Disney? Ended up calling their customer service people since NOTHING online would work. It was my pleasure wasting their time since they insisted on wasting so much of mine.
John K.
I am tired of paying $82 a month and not being able to watch all my local sports teams. I just paid $18.99 for a subscription to another streaming app, just so I can watch my local college team in a championship game
Brown D.
I subscribed to ytv to record and watch USWNT soccer. I cancelled because EVERY recording buffers stops, starts, and buffers so much that the game is unwatchable. I would rather deal with the commercials of regular ol (free) YouTube where the play is smooth and consistent (so I know it's not my connection as ytv is the only service with issues
Iyawnna S.
I have had YoutubeTV for years and after the recent channel dispute with Disney and being without ESPN, we were told we would receive a $20 bill credit. Well, they never told us how to claim the $20 so I thought it would be automatic when they automatically charge my card every month, but it wasn't. I tried searching online & on the site but no luck. After tirelessly searching, I finally found the customer service number. When I finally spoke to an agent, she said the cutoff date to claim the credit has past. After threatening to cancel my service after being a long time customer, she said she could give me the credit. It seems like YoutubeTV is definitely trying not to give the credit that they swore they would give. This left a bad taste in my mouth & I doubt I will be keeping their services after next month, since I now have to wait another month to receive my credit.
