TushbabyReviews of tushbaby.com

Brittany was very helpful and responsible. Communication was smooth, and the whole experience was great.

The representative who helped me was amazing

Jessica went above and beyond to help me place my orders. She was kind, patient, empathetic, and incredibly persistent in making sure everything was sorted out. I’m so grateful for all her help while I was placing several gift orders. Truly outstanding customer service! I’ll definitely keep coming back to the website to place my orders, and Jessica is a big part of the reason why.

Great customer service, the color I selected was sold out but someone reached out to me and quickly resolved the problem. Any color I wanted at no additional cost to me, all I can say it what great service. Thank you and now I can get the mulberry color that looks gorgeous.

I was influenced by a person on Instagram to buy the Tush Baby Hip Carrier for my plus size baby. Placed the order but no order confirmation received i chased this a couple of days later and miraculously received shipping information almost instantly. A few days later, the item wasnt at the address id sent it to. Turns out when I queried this, their shipper had delivered to the address leaving it outside on the street. An item of thay value just being left on the street... no signature, nothing. Someone has obviously walked passed and taken it and Tush Baby have not been helpful in raising this with their shippers, offering a replacement or a refund so I have paid for a product that ive not received. Very disappointed, right before Christmas too. Update: thanks Tush Baby however it doesnt change the fact I have paid for an item that I havent received.

I LOVE Tushbaby and have ordered probably over 50 products from them in the 6 months since I bought my first hip seat. My recent order was for a baby shower gift and the box came pretty damaged. I didn’t want to gift it this way so I emailed the company and they shipped me a new box for it. Super simple solution and now I have a perfect beautiful box for this amazing gift! Great products, great customer service, couldn’t recommend them more!!

Very reponsive, professional and helpful. Thanks for you quick responses.

My friend recommended my tushbaby and since I was planning on going to am amusement park I decided to get it to save room and my back. The mailing company lost the package and I was so sad bc I leave for the park on 12/13. Its now 12/11 and I emailed the customer service on 12/10 regarding this issue and they were fast to getting it fixed. Repackaged and sent it out with an ASAP mailing group so ill be getting it in time for my trip. The best customer service I have ever had for an online product!!!!