James H.
Although I verified with Turner…
Although I verified with Turner Motorsport that the brake pads I ordered would fit my vehicle, the pads that arrived did not fit correctly. They would not accept a return, even after a 40-minute phone call.

BMW parts & BMW accessories since 1993. Turner Motorsport is the #1 source of high performance BMW parts, OEM BMW replacement parts and BMW accessories. Specialists of BMW brake parts, BMW suspension upgrades.
Turner Motorsport (turnermotorsport.com) has 89 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 30 reviews with 1 star · Clear filters
James H.
Although I verified with Turner Motorsport that the brake pads I ordered would fit my vehicle, the pads that arrived did not fit correctly. They would not accept a return, even after a 40-minute phone call.
Pissedoff C.
I purchased a skid plate kit from these people in March for a 2020 BMW M340 and specifically told them that my car had the high performance cooling kit with the extra oil cooler. I was assured several times that this was the skid plate for that car. Shipping was a nightmare and when received it was discovered that, in fact, this did not fit the specified vehicle. Customer service is horrible, The representative Chris Edith lied to me repeatedly then just blew off my attempts to contact him, ducked repeated phone calls and ignored all emails. I am now stuck with a worthless product and they refuse to refund the almost $700. Beware of doing any kind of business with these thieves. Just as a follow up. They asked me to contact them to get a resolution. I did as they asked and they NEVER got ahold of me even though I was told management would contact me within 24 hours. Basically, I was told to go screw myself, in much ruder terms.
Response from Turner MotorsportApr 8, 2022
We're sorry to hear you've had a frustrating experience. Can you please send your order details to [email protected]. We'd like to look into your concerns. Thank you
Scott
All around terrible experience with this company. The product I purchased from them broke my vehicle. Spent several weeks troubleshooting with them which they only allowed via email and even then I'd constantly have to ask for updates. In the end they put the blame on me and refused to provide a refund. I now have a product I paid for, that's not installed, that will cost me several thousand dollars in repair.
Response from Turner MotorsportApr 21, 2022
We're sorry that you're having trouble with the tune you purchased. As we've explained, if the connection with the tune is severed in transfer, it can cause damage to your ECU. If you're not familiar with the process, we strongly recommend taking it to a professional to install.
vu T.
Delay shipment and it take for every part to arrive. really bad experience to shop in this store
Henry W.
Orderef from turners with a two day shipping expectations. 9 days later oreder still jasnt shipped....
John
Item did not work and was opened and missing parts.