Turner MotorsportReviews of turnermotorsport.com

Extremely poor customer service experience. I contacted customer support to inquire why it was taking approximately two business days to receive a return label for a damaged item. The product arrived damaged due to inadequate packaging and minimal reinforcement, and the damage was clearly caused during UPS transit. Instead of assisting, the customer service representative responded in an unprofessional and hostile manner. The representative stated that if I disputed the charge with my credit card company, I would be “blacklisted,” which came across as a threat and was completely inappropriate—especially for a legitimate return involving shipping damage. The call then escalated into a shouting match initiated by the representative. This type of behavior, along with making threats toward customers, is unacceptable and unprofessional. Customers should not be spoken to this way when simply requesting a standard return for a damaged item.

These guys don't issue refunds for damaged parts they send, they keep the money and blame the customer! Outrageous! Do NOT reccomend! The item was returned as it came in same condition. Whatever they claim is just an excuse for refund denial! And they claim Lifetime warranty or whatever, is all a lie! They blame the customer and don't do anything. What a scam

Part that said confirmed fitment didn't fit, then without my consent they placed an order for a different one and charged me.

Called up, went straight to a survey call back again, and the guy told me he hung up because he heard music in the background. I was driving and said hello immediately then he pretended to be the cofounder of the company having an attitude while I was trying to make a purchase, extremely unprofessional uncaring and disrespectful. This is not a company worth dealing with they will probably make up their own rules give you problems on returns and cause issues. I have something from this company and it put a whole bunch of check engine lights on a different car. It doesn’t seem like there’s quality in products or service. There’s a lot of better companies out there.

Purchased a lip 1 year ago finally got my g80 and the lip fitment is off by more than a inch. 2 shops said they can’t install it . Customer service said with the Lifetime replacement program I would have to buy another lip which is $900 and than get my money back in CREDIT. When I ship my other one back . This is ridiculous and they should have definitely handled this a better way. Very disappointed !!

Buyer beware!! They do NOT stand behind their products and their so called lifetime replacement is a scam!! You've had my turbo for two months!

I'd Give 0 Stars If Possible. They Have Sent Me A Damaged Part, And Now An Incorrect Replacement Part. Recieved An Open Bag, With Correct Part Number, But A Different Part. Super Scummy Place, Believe The Other Reviews. Spend Your Money Somewhere That Will Actually Send You NEW, And Correct Parts.

Ordered the turner race control arms (front) and monoball LCAB for my e36. Put them on and the castor is way too positive. My wheel sits so far forward that there’s no way it’s drivable unless I remove the front bumper. The issue is that these parts come as a bundle and it seems turner doesn’t have a good idea what they’re selling. My guess is these arms have the 95 m3/non-m geometry which use off-centered LCAB. Turners monoball LCAB that come WITH their control arms are centered. I reached out to them to see if they had any idea or recommendation and they told me to give them details about my car which I provided and they never responded. The quality is good but please educate yourself on the products you’re selling. These are useless to me. $500 down the drain. I’ve tried to give my business to these guys but I’ll be sticking with FCP euro moving forward.