TurkmenistanairlinestrReviews of turkmenistanairlinestr.com

Besides a pretty decent economy flight and a slight delay i am sad to report that my hold luggage was lost coming back from Kuala Lumpur Malaysia to London Gatwick with a stop over at Ashgabat Turkmenistan. When i got my hold luggage back, my case coded lock had been broken into and all my gold and silver jewellery was stolen out of it, along with cigarettes, sealed makeup and some gifts for my family. Some of that jewelley were one of a kind peices and one item was a solid gold ingot with gold chain which i bought with my first big pay cheque. I am devestated and have heard anything from the airline in 2 weeks. I reported to uk police but there is no way to report to Turkmenistan police unless you're in their country. The uk embassy there doesnt cover this and suggested getting lawyers which looks like a dead end. My insurance won't cover this either as i got my bag back with my clothes in. Silver linings but please let this be a reminder to get the right insurence and keep your valuables on you. I wish i had remembered that.

I would not recommend this budget airline, as the overall experience was disappointing and risky. In terms of customer service, it was acceptable during the flight, and the staff handled the delay at Ashgabat International Airport reasonably well. However, the airport itself is a major issue. The Wi-Fi is extremely poor, unreliable, and many websites and apps are blocked. I could not access WhatsApp or even a basic coach booking app, making it completely unusable. If your flight is delayed at this airport, expect to cover all additional costs yourself. The flight experience was also mixed. Some of the meal quality was questionable. The green peas appeared to have been stored improperly, as they had already turned yellow. One sandwich was very poorly assembled, containing only a small amount of filling. The in-flight entertainment and seat features were unreliable. The entertainment screen, audio system, and seat recline button may be broken. There were very limited entertainment options available, with only around 20 choices. On a positive note, the legroom was fairly generous. Overall, while there are a few positives, the risks and inconveniences outweigh them, and I would avoid this airline if possible.