Harry B.
motor blew up after 3 months of light use and company wont respond to emails
I purchased a Turfmatic Australia product and followed their usage guidelines exactly as outlined in their product documentation. Despite this, the equipment failed after only light use within the first 3 months. When I attempted to contact the company to troubleshoot the issue, I found that their Gmail address is not accepting incoming emails — meaning there is no way to even begin a conversation about a warranty claim or fault resolution. I strongly do not recommend purchasing any equipment from Turfmatic Australia. If you happen to receive a faulty unit, be aware that the company appears to have no functional customer support channel. You will be left with a broken product and no avenue for help. Buyer beware.




