Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

227 approved reviews, newest moderated first

Brian D.
Apr 3, 2020
Turf was better than expected
Turf was better than expected, very high quality!
Response from Turf Factory DirectApr 8, 2020
Thanks so much Brian! And thank you for trusting us with your turf needs.
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Arnold C.
Apr 2, 2020
This is difficult time and Turf Factory…
This is difficult time and Turf Factory Direct manage to meet my demands in a timely response. If I receive the produce in the same way I receive their service, than this will be a great product and I will give another excellent rating.
Response from Turf Factory DirectApr 8, 2020
Thank you so much! We appreciate your business.
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Ethan O.
Apr 1, 2020
Good, Easy Experience
Shipped in timely fashion. Sales team kept in touch via email about shipping. Overall good, easy experience.
Response from Turf Factory DirectApr 1, 2020
Thanks so much, Ethan! We appreciate your positive feedback.
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Fletcher's Hitting C.
Mar 27, 2020
Will Buy from Turf Factory Again
Ordered 7,000 sq fit of turf. Turf was just like sample. Arrived quickly on a goose neck trailer and was easy to unload.
Response from Turf Factory DirectMar 28, 2020
Thank you very much for your business. We wish you the best in your business. Also, please post pictures for us to see once you get everything together!!!
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Doug
Mar 16, 2020
Brandy was amazing
Brandy was amazing. Helpful, knowledgeable, and a true professional. Answered all of my hard questions and made the sale. Thank you for having a qualified, sweet person at the other end of the phone!
Response from Turf Factory DirectApr 1, 2020
Hi Doug, thank you so much for the positive review of our company and especially Brandie. We appreciate your thoughtfulness and consideration in choosing us for your turf needs!
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Chris G.
Feb 20, 2020
So far the service has been great
So far the service has been great. Brandy was a pleasure to work with and facilitated all my questions and needs. Just ordered my turf this morning.
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Lisa
Feb 20, 2020
Ryan was awesome helping out with my…
Ryan was awesome helping out with my order. He was very knowledgeable about the inventory and the different types of turf I should use for my facility.
Response from Turf Factory DirectFeb 20, 2020
Thank you, Lisa! We are thrilled to have Ryan on our team. Thank you for giving us the opportunity to help with your facility needs. We appreciate customers like you :).
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Tammy
Feb 18, 2020
top quality service
Good questions insured that I received the correct product for my application. Thanks, well done
Response from Turf Factory DirectFeb 20, 2020
Thank you very much, Tammy! We appreciate your positive feedback.
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