Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

227 approved reviews, newest moderated first

Angelica O.
May 1, 2020
I requested samples for residential…
I requested samples for residential artificial turf. I received the samples in a timely manner and I think we have picked the one we like. My only hesitation is the shipping price for the turf.
Response from Turf Factory DirectMay 1, 2020
Hi Ms. Olivas, Thank you for your feedback. It is much appreciated. We offer three flat rate shipping options. The first is free shipping delivered to a commercial location for orders exceeding 450 sq. ft. The second option is a $99 flat rate to a residence. The last option is $50 for orders less than the 450 sq/ ft option to a commercial location. The highest amount a customer will pay on freight is $99. The $99 residential charge is a subsidy only, as the freight company charges an additional fee for residential deliveries in comparison to commercial shipping. It covers about a quarter of the total freight charge. We absorb the majority of the freight charge. We hope we can earn your business.
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HV
Apr 28, 2020
Great company
Great company, great people, great customer service!
Response from Turf Factory DirectApr 28, 2020
Thank you so much for your review! We hope you enjoy your new turf.
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Alex M.
Apr 24, 2020
Excellent service
Excellent service
Response from Turf Factory DirectApr 24, 2020
Thank you Alex! We appreciate your business.
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Lisa P.
Apr 23, 2020
TFD K-9 Supreme in Florida
We ordered some TFD K-9 Supreme artificial turf #artificialturf from @turffactorydirect (turffactorydirect.com) and put it around the front porch. Looks great!!!
Response from Turf Factory DirectApr 23, 2020
Lisa, thank you so much for your business! We hope you enjoy your new turf.
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Jared W.
Apr 16, 2020
Quick shipment
Quick shipment, good product/price
Response from Turf Factory DirectApr 21, 2020
Thanks so much for your review Jared. We hope you enjoy your turf!
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Mike N.
Apr 15, 2020
Turf looks amazing in my golf simulator…
Turf looks amazing in my golf simulator room!!!!
Response from Turf Factory DirectApr 21, 2020
Thank you so much for your review Mike. We would love to see pictures of your room!
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Isaac I.
Apr 12, 2020
I bought turf from them to make a…
I bought turf from them to make a homemade football field. It turned out better than I expected. Can’t thank turf factory direct enough. Very pleased.
Response from Turf Factory DirectApr 13, 2020
Thanks so much for the great review! We love a happy customer :)
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Dennis M.
Apr 10, 2020
I did talk with one of the sales reps…
I did talk with one of the sales reps and he was very polite and provided the info and gave me good tips on what to buy. I also ordered the sample kit and received it in a very timely manner. So yes everything went well. Thank you Dennis Miller
Response from Turf Factory DirectApr 13, 2020
Thank you so much for your review. We strive to make sure we get our product out and to you quickly.
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