TurcamartDiscover Turkish Treasures at Turcamart! Lightning-fast 2-4 day expedited shipping, top-notch service, and great products! Explore Turkish delights, baklava, snacks, chocolates, Turkish magazines, and more!
Turcamart (turcamart.com) has 314 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Excellent
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314 approved reviews, newest moderated first
Carolyn R.
My order was delivered timely and I was notified. It arrived in good shape.
Response from TurcamartApr 6, 2026
Thank you for sharing your experience. Glad to hear delivery was on time, tracking updates were clear, and everything arrived in good shape. That smooth, worry-free delivery is exactly what we aim for on every order. We appreciate your trust and hope to serve you again soon.
John T.
Super fast shipping and easy process to do business with. Will use again
Response from TurcamartApr 6, 2026
John, this is great to hear. Fast shipping and an easy ordering experience are exactly what we want every customer to get, so your feedback means a lot. Thanks for choosing Turcamart, and we’ll be ready for your next order whenever you are.
Grazia M.
Great service
Response from TurcamartApr 6, 2026
Grazia, thank you for the kind words. Simple and perfect, just like the experience we aim to deliver every time. We appreciate your support and look forward to your next order.
Callistus M.
Free shipping
Response from TurcamartFeb 26, 2026
Thank you for your feedback! We’re glad you enjoyed the free shipping. We always aim to provide great value along with fast and reliable delivery. We look forward to serving you again soon!
Denise K.
Excellent and prompt customer service!!
Response from TurcamartFeb 26, 2026
Thank you so much, Denise! We’re delighted to hear that you were happy with our prompt customer service. Providing quick and attentive support is very important to us. We truly appreciate your feedback and look forward to serving you again soon!
Mohammed T.
The order shows that if it is listed as SFDA, the online information is not updated. If it were regularly updated, the SFDA requirements would not be requested. We cannot process these food items through SFDA.
Response from TurcamartFeb 26, 2026
Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify the situation. The shipment to Saudi Arabia was held due to a standard import requirement from the Saudi Food and Drug Authority (SFDA), not because the product was listed or classified as SFDA-regulated on our website. All product information on Turcamart accurately reflects the item’s contents and is kept up to date. Because the order included a company name (Four Seasons Hotel), the shipment was processed as a commercial import. The customs broker requested a simple non-resale declaration form, which we pre-filled and sent for signature. Unfortunately, this document was not returned to the shipping company via email, so the package could not be cleared and was automatically returned after the holding period. Although our policy does not normally allow refunds for orders undelivered due to local customs obligations, we still issued a refund minus shipping costs as a goodwill gesture. We always aim to support our customers through customs processes and are happy to assist with documentation whenever possible. If there’s anything further you’d like us to review, please feel free to contact us directly. We would also appreciate it if you would consider updating your review should you feel our clarification better reflects the situation.
Beata Z.
excellent product! excellent service!
Response from TurcamartFeb 26, 2026
Thank you so much, Beata! We’re thrilled to hear that you’re happy with both the product and the service. That’s exactly the experience we aim to deliver every time. We truly appreciate your support and look forward to serving you again soon!
TLW
The Dubai chocolate I ordered was reasonably priced and very well packaged -- no melting!
Response from TurcamartFeb 26, 2026
Thank you for your wonderful feedback! We’re so glad to hear that your Dubai chocolate arrived well packaged and without any melting. We take extra care with insulation and packing to ensure everything reaches you in perfect condition. It’s great to know you found the pricing reasonable as well. We truly appreciate your support and look forward to serving you again soon!