Hojat F.
Unfortunately
Unfortunately, this order didn't meet expectations. Delivery took much longer than previous times, the halvahs lacked freshness, and the sweet tahini arrived with an unsealed container.
Response from TurcamartJun 17, 2026
Thank you for your feedback and for being a returning customer! We're sorry that this order did not meet your expectations. Due to the Eid al-Adha public holiday in Türkiye, FedEx operations were temporarily affected, which unfortunately caused a delay of several business days in dispatching your order. We're also sorry to hear that the products did not seem as fresh as expected and that the tahini container arrived unsealed. We've reached out to you directly to learn more and review the best-before dates so we can find an appropriate solution. We truly value your trust and support, and we're committed to making sure every order meets the high standards our customers expect from us.