GC
I purchased TunesKit in May of 2019
I purchased TunesKit in May of 2019. Loved it! I would have given it five stars. Then, a couple of months ago, it did not recognize separate tracks on a Tidal playlist. It reads the first song correctly, but subsequent tracks are not separated and it becomes one big file. I've been back and forth with support with no success. It must be an issue with their software because it worked well for over a year. Dissapointed.
Response from TunesKitFeb 22, 2021
Hi, Have you ever updated the TunesKit program to the latest version? If not, please try it. If you don't mind, could you please send your logs to our after-sales support team via [email protected]? So, we're able to diagnose the problem and fix the bug for you. Thanks for your support and understanding!



