Tulip WorldTulip World: Where buying flower bulbs year-round is fast, simple, and affordable. 100% Grow Guarantee!
Tulip World (tulipworld.com) has 144 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Excellent
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144 approved reviews, newest moderated first
M
Waiting for bulbs and it's now past the time I can safely plant. I've tried to call and email customer service and no one responds to my messages. The "live chat" doesn't work, it says it's only "available during business hours... except it's within business hours when you get that message. Buy from somewhere else!
Lilian Noemi R.
I order some tulip bulbs on September 29th and haven't received them yet. I have contacted the customer service by email and on October 28 they said my order is been prepare. I have been waiting and when online to check and still said processing.
David L.
Quality of product. Although I was somewhat peeved at the slow delivery, when my bulbs arrived, I found them to be of excellent quality, large in size, firm and beautiful in appearance D.Ladwig 10/31/2025.
Debbie S.
Contacted Tulip World and they promptly checked on my order and sent a follow-up email noting expected delivery. Thanks!
Response from Tulip WorldOct 27, 2025
Hi Debbie, Thank you for your recent order and review of our company. We will look into your concerns about the phone number on our website, however, it has been the same number 866-688-9547 since our inception in 2007. We will reach out to you here to get your order information and can provide you with a shipping update. Thank you for the update to your review, Debbie! We are happy we were able to help get an update on the shipping status of your order.
Ricky
I purchased several items that were listed as "IN STOCK" and after waiting several weeks for shipment, just said screw it and cancelled my order. Why should a customer wait nearly a month for an item you list as "IN STOCK" to be put in a box and shipped out? There were no shipping schedule restrictions and attempting to contact customer service via e-mail, chat or phone is quite the adventure. Bad service = Lost Customer forever.
Response from Tulip WorldOct 27, 2025
Hi Ricky, Thank you for your recent order and for taking the time to leave us a review. We are sorry to hear you decided to cancel your order. All of our shipping timeframes are listed on our website here: https://www.tulipworld.com/shipping.aspx September and October are our peak months for ordering and shipping, while we manage pre-orders and current orders along with incoming imports of flower bulbs. Therefore, some orders may take a few weeks, even when products are listed in stock, as they are available, and ship in a short period of time. Hopefully this helps to clear up any confusion on our shipping process.
MR
It took a long time to get my order. In fact, when I called to ask what the delay was the customer service person didn't even make sense as far as the reasoning for the delay. Then I said I would just cancel the order and he said it would be shipped that week. Magically, it was shipped the next day. When I finally got the long-awaited order, it had some rotten/diseased bulbs and was shorted a few bulbs in the packages I received. I am waiting to see how that is handled, but I don't have high hopes. On the other hand, they are part of a larger umbrella organization and I do business with their sister company and have no complaints. They are quick and the products have all exceeded expectations. That's one reason I thought Tulipworld might be good. I will stick with the other guys.
Response from Tulip WorldOct 27, 2025
Hi MR, Thank you for your recent order and for leaving a review of our company. September and October are our peak shipping and buying season for fall planted bulbs. Pre-orders along with current orders may take longer to ship depending on the products ordered. Different bulbs and perennials are harvested at different times for various reasons which can impact their arrival to our warehouse in these months. Therefore, some orders may take longer to ship than others. Our shipping timeframe is listed on our website here: https://www.tulipworld.com/shipping.aspx Regarding any bulbs that were in questionable condition, please be sure to contact [email protected] and they can help you with any concerns you have regarding those products.
bargain hunter M.
My online rder would not go through, no matter how many times I tried. Their website says they have online chat. There is no online chat. So there was nobody to talk to about the problem.
Der S.
Ordered Black Eyed Susans, got two bags of peat moss. Ordered 10 premium Scarlett Gladiola bulbs, got garbage knockoffs that weren't worth a quarter each. Absolute rip-off joint