TstriveReviews of tstrive.com

Response from TstriveMay 25, 2026

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that Tstrive does not hide charges or apply unauthorized fees. Subscription pricing, renewal terms, and optional offers are presented during checkout and included in the order confirmation and reminder communications. We also want to clarify that what some customers refer to as a “cancellation charge” is actually the difference between discounted subscription pricing and the standard one-time purchase price when a subscription is canceled prior to the first renewal. This policy is in place to prevent misuse of heavily discounted subscription offers and to ensure fairness for customers who remain subscribed long term. We understand that not every customer will prefer subscription-based pricing models, and we appreciate your feedback regarding how the process is perceived.

Response from TstriveMay 21, 2026

Thank you for your feedback, Dan. We’re sorry to hear that your experience has been frustrating. We’d like to clarify that we do not add products or charges to orders without customer selection. If multiple items were charged, this means additional items or offers were selected during the checkout process. These items and their corresponding charges are then detailed in the order confirmation email sent immediately after purchase to the email address used for the order. After you contacted support, our team explained the charges and also offered a personalized discount in case you wished to keep and try the additional items. We also want to clarify that our support team does respond to customer inquiries as quickly as possible. However, submitting multiple new tickets regarding the same issue can unfortunately increase response times, as it creates duplicate conversations that must be manually reviewed and merged by the team. We appreciate your feedback and remain willing to assist further with your order concerns.