TstriveReviews of tstrive.com

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear about your experience. We understand how frustrating it can be when there appears to be conflicting information regarding a shipment. Based on your review, it sounds like the package may have encountered a carrier-related issue after the tracking number was generated. However, without reviewing the specific order and tracking details, we are unable to determine whether the shipment was delayed, placed on hold by the carrier, or affected by another logistics issue. We would like to clarify that a carrier delay or hold does not mean that an order was not shipped. Tracking information is controlled by the carrier and may occasionally contain delays, holds, or status updates that require further investigation. If you have not already done so, please contact our support team at [email protected] with your order number and tracking information so that we can review the shipment directly and work with the carrier if necessary.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We take claims regarding continued billing after cancellation very seriously. However, based on the information provided in your review, we are unable to verify when the cancellation was requested, whether it was successfully processed, or which specific service the charges were associated with. If a subscription has been properly canceled, future renewal charges should not occur. We would also like to clarify that we do not "sneak" charges into orders. Any products, subscriptions, or digital services associated with a purchase require customer selection during the checkout process and are reflected in the order confirmation and subsequent communications. As for the product itself, we understand that not every customer will achieve the results they hoped for. Individual outcomes can vary significantly based on factors such as consistency of use, lifestyle, diet, exercise habits, age, and individual physiology. Finally, we respectfully disagree with the suggestion that the company is a scam or that customer reviews are "paid." We encourage honest feedback from customers and strive to operate transparently with respect to our products, pricing, subscriptions, and policies.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're glad you took the time to learn more about the product before placing your order. The questionnaire is designed to help us better understand each customer's goals and provide information that may be relevant to their specific situation. We also understand that the additional offers presented during checkout may not be everyone's preference. These are optional one-time offers available to new customers and can be accepted or declined individually. They are not required to complete a purchase. We appreciate your honest feedback regarding the ordering experience and will continue to review customer suggestions as we work to improve it. We hope you have a positive experience with Tstrive and look forward to hearing your thoughts after you've had an opportunity to use the product.