TstriveReviews of tstrive.com

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We would like to clarify that subscriptions are not activated without customer selection during the checkout process. The selected purchase option and any applicable renewal terms are reflected in the order details and confirmation emails sent after purchase. Regarding the international transaction fee, this is typically assessed by the customer's bank or card issuer based on how the transaction is processed and is not a fee charged by Tstrive. We do not control whether a financial institution applies such fees. We also want to clarify that while we do not currently offer phone support, customers can contact our support team at [email protected] for assistance with orders, subscriptions, billing questions, and account-related concerns. We respectfully disagree with the characterization that the company is a scam. We strive to clearly disclose our products, pricing, subscription terms, and policies and to provide support to customers who reach out to us.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that the ordering experience did not meet your expectations. The questionnaire and information pages are intended to help customers learn more about the product and determine whether it may be a good fit for their goals. We understand, however, that some customers prefer a faster and more streamlined checkout process. We also understand your concerns regarding the additional offers presented during checkout. These are optional one-time offers available to new customers and can be accepted or declined individually. They are not required to complete a purchase. We appreciate your feedback regarding both the ordering process and checkout experience, and we will continue to review customer suggestions as we work to improve them. Thank you for taking the time to share your thoughts.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We would like to clarify that the 14-day period you referenced applies to the Wellness Challenge trial, which is a separate digital service and not to the shipment or cancellation of physical product orders. Regarding your order cancellation request, once an order has been processed and shipped, it may no longer be possible to stop the shipment. This is not an attempt to prevent cancellations, but rather a consequence of the fulfillment process already being underway before the request was received and reviewed. We respectfully disagree with the suggestion that this is deceptive. Our team strives to process orders promptly and provide customers with information regarding applicable cancellation, return, and refund policies. If a product has already shipped, available options are handled in accordance with those policies.