TstriveReviews of tstrive.com

Response from TstriveJun 19, 2026

Thank you for your feedback. We're sorry to hear that your experience has been frustrating. We understand your concern regarding the timing of our emails. Some educational and informational emails are sent automatically after purchase to help customers get the most from the program. However, we recognize that receiving these messages before your order has arrived can make the experience feel out of sync. We're also sorry to hear that your shipment took longer than expected to arrive. While most orders are delivered within 3–8 business days, occasional carrier delays can occur. We appreciate your feedback regarding both the shipping timeline and the timing of our email communications. Comments like yours help us identify areas where we can improve the customer experience.

Response from TstriveJun 19, 2026

Thank you for your feedback. We're sorry to hear that your order took longer to arrive than expected. While most orders are delivered within our normal shipping timeframe, occasional carrier delays can occur due to factors outside of our direct control. We understand how frustrating it can be to wait longer than anticipated for a package. We appreciate your patience and thank you for taking the time to share your experience. Your feedback helps us continue working to improve the overall customer experience.

Response from TstriveJun 19, 2026

Thank you for your feedback. We're glad to hear that your order has arrived. We completely understand your decision to wait before forming an opinion. The best assessment of any supplement comes after having sufficient time to use it consistently and evaluate your personal results. We appreciate you giving the product a try and look forward to hearing your thoughts after you've had an opportunity to use it for a while. Thank you for sharing your experience.

Response from TstriveJun 17, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We understand that the additional offers presented during checkout were not to your liking. These offers are optional one-time promotions that can be accepted or declined individually and are not required to complete a purchase. We would also like to clarify that the $19.99 charge is associated with the Wellness Challenge, a separate digital program that begins with a 14-day free trial. Customers receive information regarding the trial, renewal terms, and cancellation instructions, and no charge is applied unless the trial remains active beyond the 14-day period. Regarding your cancellation request, if you have already contacted our support team, we would be happy to review the status of that request. Customers can reach us at [email protected], and our team works to respond as quickly as possible. Finally, we're sorry to hear that your order has not yet arrived. Most orders are delivered within 3–8 business days, though occasional carrier delays can occur.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that your order has not yet arrived. We understand that receiving a review request before you've even received the product can be frustrating. These review invitations are typically sent automatically based on the order date and do not always reflect the current delivery status of a shipment. If your order is still in transit or delayed, we encourage you to contact our support team with your order details so we can review the shipment status and assist further. We appreciate your patience and agree that the best time to review a product is after you've had the opportunity to receive and use it.