TSM AquaticsReviews of tsmaquatics.com

Excellent website and buying experience, I got a Kole Tang and the fish came in healthy, and so far has been eating nori, and shows no sign of parasites and or diseases.

It was my first experience in buying fish and an aquarium. It was explained to me in great detail how to use it and what to buy.

Yellow eye kole tang and six line wrasse both doing well. Ordered end of February and received end of May. Took a long time but delays happen. I will do business again. Hoping to see some pyramid butterflys available at some point.

Really great communication and the fish were packed very professionally. They all arrived healthy but underweight and much smaller than I expected. I have quarantined all of them and they are eating well. Credit to the team at TSM for their qt process and the fact that all the fish are eating before they are sold. I will definitely be purchasing more fish from these guys!

I had to call to have a charge removed for an item they knowingly did not ship with my order. Zoos look great. Prompt responses.

The fish showed up in perfect condition, all of them are eating, have really nice color and the perfect size.The packaging was a heavy-duty Styrofoam container, with heat packs, and all the fish were double bagged with lots of water. The reason for 4 stars is that one fish didn’t make it threw quarantine, so I didn’t receive that fish. I thought they purchased multiples of the fish you requested for that reason, so that was vary disappointing. I will purchase fish from there again.

I ordered twice - one in early and the other in mid December. I asked for both orders to be shipped together and the earlier order delayed to ship the same time as the latter. No confirmation if my request was possible. Both orders were to be shipped on January 20. I still haven't heard word of shipment by January 27 so I emailed them. Due to several weather related delays, fish didn't go out till February 9. Out of 3 fish I ordered, they couldn't find one of them for some reason. Cost of fish was promptly refunded. Fish came on February 10 (basically 2 months after ordering), fat, healthy, and eating the next day they were in the tank. Overall communication could be better but the quality of fish were excellent.

My experience was pretty much 5 star. Customer service was great and their response was immediate. The two fish I purchased looked great and are healthy. I would have rated 5 stars but the Blue Hippo Tang was in water that was around 119sg. I was not expecting that and it took me a long time to acclimate the fish to my tank at 126 sg. The Yellow Tang's water was close to 126 sg as I was expecting. I am local so I am lucky to be able to pickup my purchases and not have to rely on the mail.