Transportation Safety ApparelReviews of tsasafety.com

Response from Transportation Safety ApparelApr 27, 2018

Hi Timothy, We humbly apologize that you are not happy with the service. On 4/18/18 @ 4:12 pm an email was sent to you with an attachment of the sales order which shows that the B29 Hi-Vis Backpack and the H20 Hi-Vis Safety Cap were on backorder. Our supplier is out of stock as well and the ETA is mid May. You already received notice that the R12 is also on backorder until May 10th. However, we do show that the RP4 Hi-Vis Breathable Rain Pant has been delievered to you on 4/21 via UPS Tracking number 1Z09X9240344466358. Should you have any questions, please contact us at 866-304-7189. Thank you!

Response from Transportation Safety ApparelApr 25, 2018

Hi Roddy, We do apologize sincerely. An email should have gone out to you when we processed your order which would have notified you that your items were on backorder. However with that being said, an email address wasn't provided on the order which is how our notifications get sent to our customers to keep them in the loop regarding their orders. We have received your items in and they are packed and ready to be shipped to you. If you have any questions, please don't hesitate to contact us at 866-304-7189. Thank you!