Gary H.
They did not know what stock they had…
They did not know what stock they had and then told me they would send a cap for free. Now I’m being invoiced for the “free” cap. They seem to be missing internal communications and are not aware of what their business is doing. Follow up: They contacted me and made things right. They do try hard.
Response from Transportation Safety ApparelJul 7, 2026
Gary, we're very sorry to hear about the confusion with your order. After looking into your account, we found that there was an open credit memo that should have been applied to your invoice. We've corrected that, voided the payment that was processed today, and confirmed that you were also refunded for the three items on June 17, 2026. We appreciate you bringing this to our attention and apologize for the inconvenience. Thank you for giving us the opportunity to make things right, and we truly appreciate your business.