About TryTreats.com - International Box Subscription
Discover the world through food! Treats is a subscription box for delicious snacks from other countries. Plans start from $13.95 a month and free shipping in the US! As an international snack company, Treats also ships worldwide to most countries.
TryTreats.com - International Box Subscription (trytreats.com) has 49 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
trytreats.com
Website
trytreats.com
Category
Candy & Chocolate
Location
Santa Clara, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 69% of reviews.
Latest
Most recent review: May 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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TryTreats.com - International Box Subscription reviews
49 approved reviews, newest moderated first
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AdirondackLiquidators
Very poor unresponsive Customer Service damaged goods
Purchased several boxes and several months worth of treats. My last box of treats came in a mailing bag. Every treat they sent was smashed and destroyed because it was sent in a bag. Tried to email them several times to get it refund or replacement. I and enclosed all the pictures in my emails to show that my stuff was damaged and destroyed. They do not respond to my emails.
CO
Consumer
Shipping countries
I was signing up then realised I couldn’t! Because it only ships to America and I’m in Australia. I wish they’d ship to other countries too!
MB
Makenzie B.
The first’s are a little more than the…
The first’s are a little more than the second ones are it is my first time trying it
SK
Scott K.
Tiny Tiny package with little food
The concept sounded great when I saw a Groupon for this company so signed up. What I received was shocked at how tiny it was - 9"x 5.5" x 3" box. I paid $18 for it off a Groupon so was expecting many items to explore. Instead it had 3 tiny 1.5 oz bags of chip type treats(very small but tasty), some peppermint tablets and a very small bite of chocolate. There could have not been more than $3 worth of food in it…. Truly shocking… How do they stay in business?
LB
Lagana B.
Serbian treats packaged as ‘croatian’
They sent a box of treats from ‘croatia’ to a influencer for a tiktok post. Most of the food was actually serbian and made in serbia with clear labels which say made in serbia😂 embarrassing for a company to fail at reading a basic label and irresponsible to spread misinformation and falsehood. Learn to read, perhaps?
CM
Cris M.
I rarely leave negative reviews
I rarely leave negative reviews, but my experience with Try Treats was beyond disappointing. The box arrived late, the packaging was sloppy, and several of the snacks were either expired or crushed. There was no clear theme, and most of the items looked like generic supermarket products nothing unique or exciting as advertised.
Customer service was unresponsive when I reached out to report the issues. I felt completely ignored. For the price, I expected a curated, high-quality experience. What I got felt like random leftovers thrown in a box.
Save your money and try something else. This was a huge letdown.
SG
Social G.
Enjoyed it then was easy to work with when I was done
It is common nowadays that I feel a certain sense of hesitancy when signing up for anything, even just giving out my email address has become something I recognize as potentially opening me up to years of emails from the organization themselves plus any of their "partners" whom they sell my data to, or their partners' partners, etc. Giving billing information is a whole other level of trust. I haven't used this service in years now, so the basis of this review is having not one of these problems with them!
I enjoyed the snacks while I used the service.
I was able to easily cancel when I was ready to discontinue receiving them just due to a life change that made it no longer make sense for me - nothing wrong with the snacks; they were fun :)
Yesterday I requested they go ahead and complete a data erasure request to try to limit the amount of data breaches I am likely to be involved in, and they replied quickly and respectfully to get the request started, and completed it in a very timely manner without attempting to require unnecessary hoops for me to jump through to secure my own personal information. This was very refreshing when the exact opposite is so often the posture of companies these days.
Overall, I have by all accounts had a 5-star experience working with them (from a customer service perspective) and their product was great when I was wanting it. Ironically it was never impressive enough (one way or the other) to drive me to leave a review. It was exactly what I wanted, and I never had any issues, so I think I would have left a 4 or 5 star review already, but this dedication to customer service is what really drove me to actually take time out of my day to *leave* the review at all- if that makes sense.
Thanks try treats! :)
RT
Ron T.
Not at all what we were expecting
Not at all what we were expecting. Apparently pretzels are common treats all over the world because our treat boxes have been pretzels, pretzels, and more pretzels. Poor product based on lack of diversity. I feel like they could do so much better than just recycling various pretzels
Response from TryTreats.com - International Box SubscriptionMay 19, 2025
Thank you for your feedback—we truly appreciate you taking the time to share your thoughts. We’re sorry to hear that the recent boxes didn’t meet your expectations. While we do include pretzels from time to time When they are included, it’s typically because they represent a unique twist from a particular country—whether it’s a special flavor, preparation method, or cultural relevance. (Our box in April did have two preztel items in it, as preztels are a popular snack in the country we sent), we always aim to provide a wide variety of snacks from around the world, and pretzels are only a small part of the overall selection. That said, we’re constantly looking for ways to improve and expand the diversity of treats in our boxes. Your input is really valuable in helping us do that. If you have specific types of snacks or regions you’d love to see more of, we’d love to hear your suggestions! Thanks again for being a subscriber, we’re committed to bringing you a more exciting snacking experience each month! Warm regards, Customer Experience Team