About TryTreats.com - International Box Subscription
Discover the world through food! Treats is a subscription box for delicious snacks from other countries. Plans start from $13.95 a month and free shipping in the US! As an international snack company, Treats also ships worldwide to most countries.
TryTreats.com - International Box Subscription (trytreats.com) has 49 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
trytreats.com
Website
trytreats.com
Category
Candy & Chocolate
Location
Santa Clara, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 69% of reviews.
Latest
Most recent review: May 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very poor unresponsive Customer Service damaged goods
Purchased several boxes and several months worth of treats. My last box of treats came in a mailing bag. Every treat they sent was smashed and destroyed because it was sent in a bag. Tried to email them several times to get it refund or replacement. I and enclosed all the pictures in my emails to show that my stuff was damaged and destroyed. They do not respond to my emails.
CO
Consumer
Shipping countries
I was signing up then realised I couldn’t! Because it only ships to America and I’m in Australia. I wish they’d ship to other countries too!
SK
Scott K.
Tiny Tiny package with little food
The concept sounded great when I saw a Groupon for this company so signed up. What I received was shocked at how tiny it was - 9"x 5.5" x 3" box. I paid $18 for it off a Groupon so was expecting many items to explore. Instead it had 3 tiny 1.5 oz bags of chip type treats(very small but tasty), some peppermint tablets and a very small bite of chocolate. There could have not been more than $3 worth of food in it…. Truly shocking… How do they stay in business?
LB
Lagana B.
Serbian treats packaged as ‘croatian’
They sent a box of treats from ‘croatia’ to a influencer for a tiktok post. Most of the food was actually serbian and made in serbia with clear labels which say made in serbia😂 embarrassing for a company to fail at reading a basic label and irresponsible to spread misinformation and falsehood. Learn to read, perhaps?
CM
Cris M.
I rarely leave negative reviews
I rarely leave negative reviews, but my experience with Try Treats was beyond disappointing. The box arrived late, the packaging was sloppy, and several of the snacks were either expired or crushed. There was no clear theme, and most of the items looked like generic supermarket products nothing unique or exciting as advertised.
Customer service was unresponsive when I reached out to report the issues. I felt completely ignored. For the price, I expected a curated, high-quality experience. What I got felt like random leftovers thrown in a box.
Save your money and try something else. This was a huge letdown.
RT
Ron T.
Not at all what we were expecting
Not at all what we were expecting. Apparently pretzels are common treats all over the world because our treat boxes have been pretzels, pretzels, and more pretzels. Poor product based on lack of diversity. I feel like they could do so much better than just recycling various pretzels
Response from TryTreats.com - International Box SubscriptionMay 19, 2025
Thank you for your feedback—we truly appreciate you taking the time to share your thoughts. We’re sorry to hear that the recent boxes didn’t meet your expectations. While we do include pretzels from time to time When they are included, it’s typically because they represent a unique twist from a particular country—whether it’s a special flavor, preparation method, or cultural relevance. (Our box in April did have two preztel items in it, as preztels are a popular snack in the country we sent), we always aim to provide a wide variety of snacks from around the world, and pretzels are only a small part of the overall selection. That said, we’re constantly looking for ways to improve and expand the diversity of treats in our boxes. Your input is really valuable in helping us do that. If you have specific types of snacks or regions you’d love to see more of, we’d love to hear your suggestions! Thanks again for being a subscriber, we’re committed to bringing you a more exciting snacking experience each month! Warm regards, Customer Experience Team
VP
Vrisayda Porshu B.
Be Careful
Just so that eveyone knows. I signed up for this Treats box (thought it would be fun for my grandson). I got charged double the amount, the website did not give me a chance to put in the disount code, and there is no phone number to contact them (uncomfortable for me when you cannot call a vendor). Difficult to find a way to get to your account. I could not cancel online. Finally emailed them to cancel. Let's see what happens. If you decide to buy, be careful.
Response from TryTreats.com - International Box SubscriptionFeb 11, 2023
Hi Vrisayda, we're sorry to hear that you had a hard time placing the order with us. We currently do not have phone support but we do have our email address listed on our website. Also, upon checking here, we received your request and was handled by our CSR. We have fully canceled all of your subscriptions and provided you a full refund, please allow 5-10 business days for the refund to reflect on your account. Please do not hesitate to send us an email if you have further questions or concerns. Hope that we're able to resolve your concern.
AN
April N.
Just wanted to try them
I was looking forward to trying this candy so much. The 1st order I put in which was above $50 got sent to my Billing address not my shipping address so then I have to wait for it to be sent out again and this package I received had nothing I ordered in it but the one thing that I really wanted to try which was the jolly balls, there's only 3 in here and the rest of the bag is filled with powder it's really unfortunate I really wanted to try those.
Response from TryTreats.com - International Box SubscriptionDec 19, 2022
Hi April, we're sorry, but you have posted a review to the incorrect company (we're so sorry to hear that you've had a bad experience with them). We are TryTreats.com, a subscription box service for international snacks and candy. Every month we send our customers a box of snacks and candy from different countries and we do not include drinks in our boxes. It sounds like you ordered a specific item that we don't sell. We appreciate it if you could please remove your review and post it to the correct company.